Cover image for Best practices : building your business with customer-focused solutions
Best practices : building your business with customer-focused solutions
Title:
Best practices : building your business with customer-focused solutions
Author:
Hiebeler, Robert.
Personal Author:
Hiebeler, Robert.
Publication Information:
New York : Arthur Andersen/Simon & Schuster, [1998]

©1998
Physical Description:
240 pages : illustrations ; 25 cm
General Note:
Includes index.
Language:
English
Subject Term:
Customer services -- Management -- Case studies.

Customer services -- Quality control -- Case studies.

Industrial management -- Case studies.
Added Author:
Kelly, Thomas B.

Ketteman, Charles.
ISBN:
9780684834535
Format :
Book

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