Cover image for The quality journey : how winning the Baldrige sparked the remaking of IBM
The quality journey : how winning the Baldrige sparked the remaking of IBM
Title:
The quality journey : how winning the Baldrige sparked the remaking of IBM
Author:
Boyett, Joseph H.
Personal Author:
Boyett, Joseph H.
Publication Information:
New York, NY : Dutton, 1993.
Physical Description:
349 pages : illustrations ; 24 cm
General Note:
Includes index.
Language:
English
Corporate Subject:
International Business Machines Corporation.
Subject Term:
Computer industry -- United States -- Quality control.

Computer industry -- United States -- Management.

Malcolm Baldrige National Quality Award.
Added Author:
Schwartz, Stephen B.
ISBN:
9780525936596
Format :
Book

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