Cover image for Professional management of housekeeping operations
Title:
Professional management of housekeeping operations
Author:
Martin, Robert J., 1927-
Personal Author:
Publication Information:
New York : Wiley, [1986]

©1986
Physical Description:
x, 514 pages : illustrations ; 25 cm
Language:
English
Subject Term:
ISBN:
9780471842262
Format :
Book

Available:*

Library
Call Number
Material Type
Home Location
Status
Item Holds
Searching...
TX928 .M37 1986 Adult Non-Fiction Central Closed Stacks
Searching...
Searching...
TX928 .M37 1986 Adult Non-Fiction Central Closed Stacks-Non circulating
Searching...

On Order

Summary

Summary

Provides students and practitioners with the latest data on how to open, operate and manage housekeeping in a hotel or motel. Presents material in the order of responsibilities encountered by someone assigned to open a new facility and uses an authentic facility model throughout. New to this edition is a chapter on environmental services which covers hospitals and health care institutions, elementary microbiology, infectious waste control and disposal; additional information on material management with attention to OSHA requirements for handling cleaning supplies and chemicals; an expanded chapter on loss prevention, security surveys and liability due to negligence; and detailed coverage on budgeting a rooms department for a commercial hotel.


Table of Contents

Partial table of contents
The Housekeeping Profession And The Principles Of Management
The Executive Housekeeper and Scientific Management
Planning, Organizing, And Staffing The New Organization
Conceptual Planning
Material Planning: Floors, Walls, and Windows
Staffing for Housekeeping Operations
Directing And Controlling Ongoing Housekeeping Operations
The Hotel Housekeeping Daily Routine of Department Management
Special Topics: Swimming Pool Operations And Management, Environmental Services, Safeguarding Of Assets, In-House Laundries, And The Full Circle Of Management
The Safeguarding of Assets: Concerns for Safety and Security in Housekeeping Operations
Appendices
Glossary
Index