Cover image for The leader's guide to emotional agility : how to use soft skills to get hard results
Title:
The leader's guide to emotional agility : how to use soft skills to get hard results
Author:
Fleming, Kerrie.
Personal Author:
Edition:
First edition.
Publication Information:
Harlow, England : Pearson, 2016.
Physical Description:
xvi, 186 pages : illustrations ; 21 cm
Summary:
"Takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people."--Publisher description.
Language:
English
Contents:
About the author -- Acknowledgements -- Why you need to read this book -- Introduction -- Structure of the book -- The seven steps to emotional agility (ea) -- Step one: the real you -- Step two: how do you feel and why does it matter? -- Step three: becoming aware of others -- Step four: understanding the emotions -- Step five: managing your own emotions -- Step six: managing the emotions of others -- Step seven: creating awareness -- Emotional agility in action -- Using ea for difficult performance appraisals -- How to motivate a disengaged team using ea -- Using ea to enhance creativity and innovation -- Managing change using ea -- Becoming a more effective and influential leader using the seven steps of ea -- Conclusion -- Appendices -- References -- Index.
ISBN:
9781292083049
Format :
Book