Thinking outside the collection box -- Record it : preserving family and community history -- Tell it : oral history for the twenty-first century -- Sort it : assessing and storing home sources -- Picture it : gathering, analyzing and storing family photographs -- The negotiators : asking and answering questions -- Maximizing access to family history materials -- Mining the riches -- Pooling our resources : the digital portal -- Appendix A. A selected annotated list of how-to family history titles -- Appendix B. The locality guide -- Appendix C. Associations related to local studies -- Appendix D. Forms.