Why don't we become the person we want to be? The immutable truths of behavioral change ; Belief triggers that stop behavioral change in its tracks ; It's the environment ; Identifying our triggers ; How triggers work ; We are superior planners and inferior doers ; Forecasting the environment ; The wheel of change -- Try. The power of active questions ; The engaging questions ; Daily questions in action ; Planner, doer, and coach ; AIWATT -- More structure, please. We do not get better without structure ; But it has to be the right structure ; Behaving under the influence of depletion ; We need help when we're least likely to get it ; Hourly questions ; The trouble with "good enough" ; Becoming the trigger -- No regrets. The circle of engagement ; The hazard of leading a changeless life.