Cover image for Managing with data : using ACRLMetrics and PLAmetrics
Managing with data : using ACRLMetrics and PLAmetrics
Hernon, Peter, author.
Personal Author:
Publication Information:
Chicago : ALA Editions, an imprint of the American Library Association, 2015.
Physical Description:
xv, 216 pages : illustrations, forms ; 28 cm
Most library managers have not taken a statistics course. This text is designed to help remove anxiety as they view data in addressing the value of the library to its community. Data are linked to accountability, which affects financial return on investment and documents the library's role and value to society.--
List of figures, tables, and text boxes -- Preface -- Acknowledgments -- The context for libraries today and beyond -- Accountability -- Collections -- Services -- Staffing -- Benchmarking and benchmarking studies -- Best practices -- Moving towards outcomes assessment while embracing value -- Use -- Presenting the findings -- Managing with data (evidence) -- Appendix: answers to chapter exercises -- About the authors.
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Z669.8 .H465 2015 Adult Non-Fiction Non-Fiction Area

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Both the Association of College and Research Libraries (ACRL) and the Public Library Association (PLA) provide important data services. For library managers and administrators, the key to the data's usefulness is knowing how to extract and apply the most relevant information to managing a library and improving accountability. A companion volume to the authors' earlier book Getting Started with Evaluation, this guide illustrates how to use the data to support value, collection use, benchmarking, and other best practices. This important resource * Identifies key metrics in ACRLMetrics and PLAmetrics * Demonstrates how to perform techniques for developing and using metrics * Offers exercises that illustrate how to produce meaningful metrics and reports, accessible via a free web portal * Shows how to move towards outcomes assessments while simultaneously embracing value * Includes numerous examples to guide readers screen by screen through the data services' web interfaces

Reviews 1

Library Journal Review

Libraries of all kinds face increasing demands to justify their funding levels, and library administrators are constantly challenged to use numbers and proof of impact to tell their organizational story in meaningful and accurate ways. This title may very well be that powerful tool that helps meet this challenge. Hernon (emeritus, Simmons Coll.) and Robert E. Dugan (dean of libraries, Univ. West Florida), who previously collaborated on Viewing Library Metrics from Different Perspectives team with Joseph R. Matthews (Research-Based Planning for Public Libraries) to provide what they call a road map for using ACRLMetrics and PLAMetrics (subscription-based services that provide access to data sets specific to libraries). By using a complementary subset of ACRLMetrics and PLAMetrics via a companion website and the step-by-step instructions, readers can generate a vast array of reports that provide context for comparing their organization to peer libraries. As important as this access and practice is, the book's true value lies in explaining how to frame conversations about data use and results within library management teams and other stakeholders as well as providing, via evidence-based practices, ways to use data to create and execute a strategic plan rooted in numbers. VERDICT This book is much more than a how-to manual-it is also a conversation guide for grounding library decisions in evidence-based planning.-Kendra Auberry, Indian River State Coll. Lib., Port St. Lucie, FL © Copyright 2015. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.