Amélie Poulain has led a sheltered life, educated at home by her parents, she lives in a fantasy world of her own. When she finally leaves home and finds work as a waitress in a Parisian café, life is uneventful until a chain of extraordinary events leads her to the discovery of a box containing a schoolboy's long forgotten mementos. It is then that Amelie discovers her vocation in life - helping others find love and happiness - which she sets about in her own way. When Amelie falls in love herself, she realizes that making neat solutions is not as easy as it seems.