When dealing with a conflict, either at home or at work, people see it as something that they either win or lose. According to Stephen R. Covey, that shouldn't be the case. Instead, people should strive to achieve a third alternative in any argument or conflict, one that benefits both parties more than either of their own solutions. Learn how to achieve this third solution in your own personal and professional conflicts, and how doing so can lead to a happier, more successful life.