Cover image for Conducting the reference interview : a how-to-do-it manual for librarians
Title:
Conducting the reference interview : a how-to-do-it manual for librarians
Author:
Ross, Catherine Sheldrick.
Personal Author:
Edition:
Second edition.
Publication Information:
New York : Neal-Schuman Publishers Inc., [2009]

©2009
Physical Description:
xiv, 290 pages : illustrations ; 28 cm.
Language:
English
Contents:
Why bother with a reference interview? -- Setting the stage for the reference interview : the first thirty seconds -- Finding out what they really want to know -- Beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers' advisory interview -- Establishing policy and training for the reference interview.
ISBN:
9781555706555
Format :
Book

Available:*

Library
Call Number
Material Type
Home Location
Status
Item Holds
Searching...
Z711 .R64 2009 Adult Non-Fiction Non-Fiction Area-Oversize
Searching...

On Order

Summary

Summary