Inspire! : why customers come back
Title:
Inspire! : why customers come back
Author:
Champy, James, 1942-
Personal Author:
Publication Information:
Upper Saddle River, N.J. : FT Press, [2009]
©2009
Physical Description:
viii, 176 pages : illustrations ; 24 cm
General Note:
Includes index.
Language:
English
Contents:
From tired to inspired -- What could be more inspiring than a crusade? -- What could be more inspiring than convenience with economy? -- What could be more inspiring than a trusted channel? -- What could be more inspiring than simplifying complexity? -- What could be more inspiring than honesty? -- What could be more inspiring than being your own customer? -- What could be more inspiring than enthusiastic customers? -- What could be more inspiring than the melding of cool and sport?
ISBN:
9780131361881
Format :
Book
