The small business challenge -- The ABC's of Workers' Comp -- All I know is that it costs too much -- Classified information -- Jumping through hoops -- Who's wearing the safety hat? -- Accident prone -- Erecting roadblocks -- To catch a thief -- Don't shoulder the burden yourself -- A high priority -- Less than full strength -- Let the games begin -- Marketing 101 -- You didn't hire guinea pigs -- Think you're too small for a written program? -- Looking for trouble -- Measuring up -- Safety and loss control training -- Ergonomics -- Long-term health effects -- Fit for duty -- Legal pitfalls -- There's no shame in asking for help -- Help is at your fingertips -- The secret weapon.