Cover image for Mastering patient flow : using lean thinking to improve your practice operations
Title:
Mastering patient flow : using lean thinking to improve your practice operations
Author:
Woodcock, Elizabeth W.
Personal Author:
Edition:
Third edition.
Publication Information:
Englewood, CO : Medical Group Management Association (MGMA), [2007]

©2007
Physical Description:
xi, 524 pages : illustrations ; 23 cm
Summary:
"Mastering Patient Flow, 3rd edition will help medical practices manage patient flow to improve operations to create and sustain patient value. Use this book to get up to speed on the fundamentals of managing medical practice operations or as a reference to revisit many familiar concepts from a new perspective"--Provided by publisher.
General Note:
Includes index.
Language:
English
Contents:
The lean-thinking revolution -- The physician's time -- Telephones -- Scheduling -- Patient access -- Reception services -- Waiting -- The patient encounter -- Prescriptions -- Managing test results -- Practice services -- Technology -- Fundamental financials -- The patient-centered practice of the future(TM).
Added Corporate Author:
ISBN:
9781568292830
Format :
Book