Cover image for Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people
Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people
Title:
Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people
Author:
El-Shamy, Susan.
Personal Author:
El-Shamy, Susan.
Publication Information:
San Fancisco : Pfeiffer, [2005]

©2005
Physical Description:
xvi, 285 pages ; 28 cm.
Series:
Pfeiffer essential resources for training and HR professionals

Pfeiffer essential resources for training and HR professionals.
Language:
English
Subject Term:
Employees -- Training of -- Problems, exercises, etc.

Role playing -- Problems, exercises, etc.

Management -- Problems, exercises, etc.

Interpersonal relations -- Problems, exercises, etc.

Problem solving -- Problems, exercises, etc.
ISBN:
9780787975661
Format :
Book

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