Cover image for Conflict management for libraries : strategies for a positive, productive workplace
Title:
Conflict management for libraries : strategies for a positive, productive workplace
Author:
Montgomery, Jack G.
Personal Author:
Publication Information:
Chicago : American Library Association, [2005]

©2005
Physical Description:
xii, 207 pages ; 23 cm
Language:
English
Contents:
Bringing personal baggage to work -- Identifying the actors : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She is making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- A place to begin : emotional intelligence -- Planning for workplace conflict -- Examining your organizational culture -- Leadership : so much more than management.
Electronic Access:
Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030722.html
ISBN:
9780838908907
Format :
Book

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Z682 .M655 2005 Adult Non-Fiction Non-Fiction Area
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