Cover image for Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
Title:
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
Author:
Thompson, Harvey.
Personal Author:
Thompson, Harvey.
Publication Information:
Upper Saddle River, NJ : Pearson Prentice Hall, [2004]

©2004
Physical Description:
xiv, 210 pages : illustrations ; 24 cm
General Note:
Includes index.
Language:
English
Subject Term:
Customer loyalty.

Customer relations.

Consumer satisfaction.
ISBN:
9780131453562
Format :
Book

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