Cover image for Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
Title:
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
Author:
Thompson, Harvey.
Personal Author:
Publication Information:
Upper Saddle River, NJ : Pearson Prentice Hall, [2004]

©2004
Physical Description:
xiv, 210 pages : illustrations ; 24 cm
General Note:
Includes index.
Language:
English
ISBN:
9780131453562
Format :
Book