Cover image for The wow factory : creating a customer focus revolution in your company
The wow factory : creating a customer focus revolution in your company
Title:
The wow factory : creating a customer focus revolution in your company
Author:
Levesque, Paul, 1947-
Personal Author:
Levesque, Paul, 1947-
Publication Information:
Chicago : Irwin, [1995]

©1995
Physical Description:
xvi, 172 pages : illustrations ; 22 cm
General Note:
Includes index.
Language:
English
Subject Term:
Consumer satisfaction.

Customer services.

Organizational effectiveness.
ISBN:
9780786303861
Format :
Book

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