Cover image for The customer is key : gaining an unbeatable advantage through customer satisfaction
The customer is key : gaining an unbeatable advantage through customer satisfaction
Title:
The customer is key : gaining an unbeatable advantage through customer satisfaction
Author:
Lele, Milind M.
Personal Author:
Lele, Milind M.
Publication Information:
New York : Wiley, [1987]

©1987
Physical Description:
xii, 260 pages : illustrations ; 24 cm
Language:
English
Subject Term:
Consumer satisfaction.
Added Author:
Sheth, Jagdish N.
ISBN:
9780471828594
Format :
Book

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