Cover image for Effective IT project management : using teams to get projects completed on time and under budget
Effective IT project management : using teams to get projects completed on time and under budget
Rosen, Anita.
Personal Author:
Publication Information:
New York : AMACOM, [2004]

Physical Description:
xiv, 288 pages : illustrations ; 26 cm
General Note:
Includes index.
Format :


Call Number
Material Type
Home Location
Item Holds
HD69.P75 R666 2004 Adult Non-Fiction Central Closed Stacks

On Order



"Effective IT Project Management gives you a complete blueprint for overseeing every step of your projects, from initial planning to completion. You''ll learn a proven system for planning and executing IT projects all the way through the project management life cycle, and get important insight into the overall responsibilities and goals of a product team.

Giving you indispensable tools to help you make informed decisions and focus your time and efforts for maximum impact, the book outlines, in detail, every step of the project life cycle:

Phase One

Project Concept: Propose new project ideas and align the project with the strategic direction of the organization. Once approval is granted, produce a project road map.

Phase Two

Project Design: Assemble a core team of people responsible for developing the project. Establish a schedule and estimate costs.

Phase Three

Project Development: Develop the project, making sure that all documented requirements are satisfied using a strict verification process. Begin to develop user manuals.

Phase Four

Quality Assurance: Deliver the finished product and user manuals to the Quality Assurance Group, and ensure that the product meets all specifications. Then, develop a marketing launch plan.

Phase Five

Beta: Send the project to a select group of users to test the product in a commercial environment. Monitor the process and continue to fix bugs.

Phase Six

Release: Prepare for full support of the project, and establish user training.

Phase Seven

General Availability: Put the project in use and train users. Manage the daily use of the project. Establish a yearly phase review to measure the project''s continuing effectiveness.

Phase Eight

End of Life: Later in time, review the project history. Consider the current benefits and expenses, and decide whether to discontinue the project''s use.

Simply written and containing in-depth analysis for beginners and advanced project managers alike, the book breaks the entire project down into easily understandable steps, making it simple to manage and keeping you and your team from becoming overwhelmed in the face of complex challenges. Packed with examples, explanations, and indispensable information, Effective IT Project Management is a practical, one-stop resource that will help you take the uncertainty out of IT projects.

Effective IT Project Management takes you step-by-step through the completion of an IT project, showing you how to plan, implement, manage, and organize both simple and complicated hardware and software projects. Using a project management life cycle approach in line with the methods espoused by the Project Management Institute (PMI#65533;), you''ll learn indispensable tips for how to:

* Organize the project

* Establish the scope

* Calculate both expected and hidden costs and risks

* Design the work breakdown structure

* Manage the implementation team

* Evaluate different possible solutions

* Create a working Product Requirement Document (PRD), Design Document, and other important, measurable forms

The book provides a complete system for successfully completing any type of IT project on time and under budget. By following the processes outlined in the book, you''ll discover simple procedures for setting schedules, overcoming difficult challenges, getting new team members on board quickly, designating roles and responsibilities, establishing budgets, and measuring each stage of the project management life cycle.

Keeping the big picture in view while illustrating how to divide complex tasks into manageable chunks, Effective IT Project Management guides you all the way through the project, from establishing a team, to producing a schedule, anticipating hidden costs, creating required documents, developing user manuals, overseeing quality assurance, and monitoring the project in a commercial environment.

Filled with proven strategies that will help simplify even the most complicated IT project, Effective IT Project Management is a complete blueprint for achieving IT project success."

Author Notes

Anita Rosen (Mountain View, CA) is an experienced consultant who helps companies implement Internet/intranet management and marketing strategies. Her clients include Netscape, Novel, Oracle, 3DO, and Digital. She is the author of Looking Into Intranets & the Internet.


Table of Contents

List of Figuresp. xi
Prefacep. xiii
Introductionp. 1
1. Phase 1--Project Conceptp. 13
1.1 Project Concept Overviewp. 15
1.2 Reviewing Project Ideasp. 17
1.3 Figuring Out a Project's Feasibilityp. 19
Figure 1.1 Resource Matrixp. 20
1.4 The Business Requirements Documentp. 24
1.5 The Feature/Functionality Reportp. 33
Figure 1.2 Feature/Functionality Reportp. 34
1.6 Developing a Project Concept Planp. 35
1.7 The Project Requirements Document (PRD)p. 38
1.8 The Project Concept Presentationp. 41
Figure 1.3 Project Concept Presentationp. 43
Figure 1.4 Executive Sign-Off Formp. 49
1.9 Recommendations for Managementp. 50
1.10 Summary of Deliverables by Departmentp. 52
2. Phase 2--Project Designp. 55
2.1 Project Design Overviewp. 57
2.2 The Project Design Phasep. 60
2.3 IT's Role in Project Designp. 62
2.4 The Design Reviewp. 65
2.5 The Roles Other Team Members Playp. 67
2.6 Updating the Feature/Functionality Reportp. 70
2.7 Creating the Integrated Schedulep. 71
Figure 2.1 Post-it Notep. 73
Figure 2.2 Post-it Exercisep. 74
2.8 Creating a Baseline Cost Documentp. 75
Figure 2.3 Staffing Requirementsp. 77
Figure 2.4 Capital Requirementsp. 78
Figure 2.5 Material Requirementsp. 79
Figure 2.6 Other Direct Cost Requirementsp. 80
2.9 Updating the Project Requirements Document (PRD)p. 84
2.10 Creating a Teamp. 86
2.11 Creating Team Minutesp. 92
Figure 2.7 Sample Team Minutesp. 93
2.12 The Design Presentationp. 92
Figure 2.8 Team Sign-Offp. 95
Figure 2.9 Design Presentationp. 96
2.13 Recommendations for Management and Team Membersp. 106
2.14 Project Design Phase Summaryp. 109
3. Phase 3--Project Developmentp. 115
3.1 Project Development Overviewp. 117
3.2 Tasks Completed During Project Developmentp. 120
3.3 The Beta Planp. 122
3.4 The Development Reviewp. 130
3.5 Other Team Members Take Care of Their Deliverablesp. 131
3.6 Ways a Project Manager Can Minimize Problemsp. 133
Figure 3.1 Time-Money-Feature Trianglep. 134
3.7 Updating the Integrated Schedule and Baseline Cost Documentp. 136
3.8 The Project Development Presentationp. 137
Figure 3.2 Project Development Presentationp. 138
3.9 Recommendations for Management and Team Membersp. 148
3.10 Summary of Deliverables by Departmentp. 149
3.11 Documents Created During Project Development Phasep. 151
4. Phase 4--Quality Assurancep. 155
4.1 Quality Assurance Overviewp. 157
4.2 Tasks Completed During Quality Assurancep. 161
4.3 Identifying Beta Sitesp. 164
4.4 Creating a Project Announcement Planp. 165
4.5 The Project Announcement Planp. 168
4.6 The Release Planp. 172
4.7 Quality Assurance Presentationp. 174
Figure 4.1 Quality Assurance Presentationp. 175
4.8 Recommendations for Management and Team Membersp. 187
4.9 The Roles of Team Membersp. 188
4.10 Documents Created During Quality Assurance Phasep. 191
5. Phase 5--Betap. 195
5.1 Beta Overviewp. 197
5.2 Managing a Beta Sitep. 202
5.3 A Monitored-Release Projectp. 205
5.4 The Beta Debrief and Release Plan Reviewp. 207
5.5 Beta Presentationp. 208
Figure 5.1 Beta Presentationp. 209
5.6 Recommendations for Management and Team Membersp. 221
5.7 The Roles of Team Membersp. 222
5.8 Documents Created During Beta Phasep. 224
6. Phase 6--Releasep. 227
6.1 Release Overviewp. 229
6.2 Tasks Completed During Releasep. 233
Figure 6.1 Quality Pledgep. 234
6.3 The Release Presentationp. 235
Figure 6.2 Release Presentationp. 236
6.4 Recommendations for Management and Team Membersp. 242
6.5 The Roles and Responsibilities of Team Membersp. 243
6.6 Documents Created During Release Phasep. 245
7. Phase 7--General Availabilityp. 247
7.1 General Availability Overviewp. 249
7.2 Tasks Completed During General Availabilityp. 251
7.3 Maintaining a Project Once It Is Releasedp. 253
7.4 General Availability Reviewp. 255
Figure 7.1 General Availability Presentationp. 256
7.5 Recommendations for Managementp. 260
7.6 The Roles of Team Membersp. 261
7.7 Documents Created During General Availability Phasep. 262
8. Phase 8--End of Lifep. 265
8.1 End of Life Overviewp. 267
8.2 Tasks Completed During End of Lifep. 268
8.3 The End of Life Presentationp. 270
Figure 8.1 End of Life Presentationp. 271
8.4 Recommendations for Managementp. 275
8.5 The Roles of Team Membersp. 276
8.6 Documents Created During End of Life Phasep. 277
Indexp. 279