Cover image for Net effects : how librarians can manage the unintended consequences of the Internet
Net effects : how librarians can manage the unintended consequences of the Internet
Block, Marylaine, 1943-
Publication Information:
Medford, N.J. : Information Today, [2003]

Physical Description:
xiii, 380 pages ; 24 cm
Regaining control over selection -- Rescuing the book -- making them adapt to us: training our users -- The shifted librarian: adapting to the changing expectations of our wired (and wireless) users -- Access issues -- The techno-economic imperative -- Running to stay in place: continuous retraining -- Up to our ears in lawyers: legal issues posed by the Net -- Disappearing data -- How to avoid getting blind-sided -- About the editor -- Contributors -- URLs -- Works cited -- Index.
Format :


Call Number
Material Type
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Item Holds
Z674.75.I58 N47 2003 Adult Non-Fiction Non-Fiction Area

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The Internet is a mixed blessing for libraries and librarians. On the one hand, it provides opportunities to add services and expand collections; on the other, it increases user expectations and contributes to techno-stress. Today, the Net is challenging the librarian's ability to select, threatening the survival of the book, necessitating continuous retraining, presenting unique problems of access and preservation, putting new demands on budgets, and embroiling information professionals in legal controversies. In "Net Effects, Marylaine Block examines the issues and brings together a wealth of insights, war stories, and solutions. Nearly 50 articles by dozens of imaginative librarians--expertly selected and annotated by the editor--suggest practical and creative ways to deal with the range of Internet "side effects," regain control of the library, and avoid being blindsided by technology again.

Reviews 2

Booklist Review

In this collection of nearly 50 articles written by librarians, computer specialists, and other information professionals, the reader finds 10 chapters, each devoted to a problem or a side effect that has emerged since the introduction of the Internet: control over selection, survival of the book, training users, adapting to users' expectations, access issues, cost of technology, continuous retraining, legal issues, disappearing data, and how to avoid becoming blind sided. After stating a problem, each chapter offers solutions that are subsequently supported by articles. The editor's comments, which appear throughout the text, are an added bonus, as are the sections concluding the book, among them a listing of useful URLs, a works-cited section, and a comprehensive index. This book has much to recommend it, especially the articles, which are not only informative, thought-provoking, and interesting but highly readable and accessible as well. An indispensable tool for all librarians. -- RBB Copyright 2003 Booklist

Library Journal Review

Now that we have lived with the Internet for a while, the shine is wearing off even for the non-Luddites among us, and the ugly underside is more apparent. While many of the difficulties encountered in libraries by net access have been discussed ad nauseum, some others are only now coming to light. Managing the consequences of the Internet, both intended and unintended, will be with us for the foreseeable future. Editor Block, a former associate director for public services at St. Ambrose University Library, has gathered some 50 articles by such leading librarians as Roy Tennant, Leigh Estabrook, Nancy Pearl, James Casey, Steven Bell, and Karen Schneider. The pieces are organized into thematic chapters ["Regaining Control Over Selection," "Rescuing the Book," "Making Them Adapt to Us: Training Our Users," "The Shifted Librarian: Adapting to the Changing Expectations of Our Wired (and Wireless) Users," "Access Issues," "The Techno-Economic Imperative," "Running To Stay in Place: Continuous Retraining," "Up to Our Ears in Lawyers: Legal Issues Posed by the Net," "Disappearing Data," "How To Avoid Getting Blind Sided"], and each chapter includes a recommended reading list. With so many difficulties to deal with, not every one has a simple solution, or a solution that is appropriate for every library. However, even if this book does not hold all the definitive answers, there are certainly a lot of good suggestions. And just being aware of possible problems helps stave off being blindsided by the unexpected. In this vein, there is also a section on identifying potential future threats. Recommended for all libraries.-Margaret Sylvia, Blume Lib., St. Mary's Univ., San Antonio (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Table of Contents

Joyce M. LathamRon ChepesiukLawrence BiemillerKaren G. SchneiderRoy TennantMarylaine BlockNancy PearlFred J. GitnerShannon MaughanJanet L. BalasMarylaine BlockMarylaine BlockSarah KaipMarylaine BlockElaina NorlinPeter JacsoMolly Susan Mathias and Steven HeserJenny LevineJeanne Holba PuaczDarlene FichterKelly BroughtonKen VarnumCheryl H. Kirkpatrick and Catherine Buck MorganMichele GormanJeanne Holba Puacz and Chris BradfieldJanet L. BalasEric SislerPeter SuberJeffrey R. YoungRachel Singer GordonMarylaine BlockSteven J. BellJames B. CaseyJanet KinneyLeigh S. Estabrook and Edward LaknerAndrew AlbaneseMary MinowRob ReillyLynne E. Bradley and Claudette W. TennantKaren G. SchneiderRoy TennantRoy TennantJohn GuscottMarylaine Block
Acknowledgmentsp. xi
About the Net Effects Web Pagep. xiii
Introductionp. 1
Chapter 1 Regaining Control over Selectionp. 7
Solution: Create Our Own Web Indexes, with Selection Policies for Inclusionp. 7
To Link or Not to Linkp. 7
Selection Criteria: lii.orgp. 16
Solution: Create Our Own Databasesp. 20
JSTOR and Electronic Archivingp. 20
Solution: Choose Your Journal Titles and Let Vendors Bid for Your Packagep. 27
California State U. Adopts New Model to Pay for Journalsp. 27
Solution: Create Our Own Web Search Enginep. 31
Creating a Yahoo! with Valuesp. 31
Recommended Readingp. 37
Chapter 2 Rescuing the Bookp. 39
Solution: Easier Access by User-Friendly Catalogingp. 40
The Convenience Catastrophep. 40
Solution: Easier Physical Access to All Nearby Library Collectionsp. 45
The Best Little Library System in the Worldp. 45
Solution: One City, One Bookp. 48
"If All Seattle Read the Same Book"p. 49
Solution: Creating Readers Through Outreach and ESLp. 50
The New Americans Programp. 50
Solution: Creating Readers Through Outreach to Boys and Menp. 56
You Go, Guys!p. 56
Reading Is 'In'p. 60
Solution: Partnershipsp. 66
Making Bookstores Your Partnersp. 66
Solution: Blogs and Personalized Services by E-Mailp. 69
The MatchBook Programp. 70
Recommended Readingp. 70
Chapter 3 Making Them Adapt to Us: Training Our Usersp. 73
Solution: Teach Them While They're Asking for Informationp. 76
Reference as a Teachable Momentp. 76
Solution: Raise the Stakes. Make Them Care Whether the Information is Rightp. 80
It's Not Just for Term Papersp. 80
Teaching Kids Indirectlyp. 84
Solution: Co-Opt Them: Let Them Teach Each Otherp. 91
University Goes Back to Basics to Reach Minority Studentsp. 91
Working with, Not Against, Web-Savvy Usersp. 96
Solution: Go Where They Arep. 101
Mobilize Your Instruction Program with Wireless Technologyp. 101
Recommended Readingp. 110
Chapter 4 The Shifted Librarian: Adapting to the Changing Expectations of Our Wired (and Wireless) Usersp. 111
What IS a Shifted Librarian?p. 111
Solution: Use Your Web Site to Attract New Usersp. 113
Catching (and Keeping) E-Patronsp. 113
Solution: Weblogsp. 121
Blogging Your Life Awayp. 121
Solution: Use Their Tools of Choice: Chatp. 129
Our Experiment in Online Real-Time Referencep. 129
Solution: Use Their Tools of Choice: PDAsp. 138
Information Your Fingertipsp. 138
Solution: Personalized Services Through Your Web Sitep. 145
News Brief: Launches Web Portal for Studentsp. 145
Recommended Readingp. 148
Chapter 5 Access Issuesp. 149
Solution: Accommodating Disabilities on Our Workstations and Web Pagesp. 149
Providing Equitable Access--From Ergonomics to HTMLp. 149
Figure 5.1 Specialized Applications on Our Workstationsp. 150
Figure 5.2 Coding Tips for Making Your Web Site Accessiblep. 157
Solution: Provide a Helping Hand Across the Digital Divide for Young Adultsp. 160
Wiring Teens to the Libraryp. 160
Solution: Help Seniors Cross the Digital Dividep. 168
Surf's Up for Seniors!p. 168
Solution: Partnerships Within the Community to Reach Across the Digital Dividep. 176
Mary Stillwell: Partnerships That Support Public Access Computingp. 176
Recommended Readingp. 185
Chapter 6 The Techno-Economic Imperativep. 187
Solution: Build Your Own Systemsp. 187
Can You Build It? Yes You Can!p. 187
Solution: Open Source Systems and Applicationsp. 193
Linux in Your Library?p. 193
Solution: Support and Contribute to the Free Online Scholarship Movementp. 200
Where Does the Free Online Scholarship Movement Stand Today?p. 201
Superarchives' Could Hold All Scholarly Outputp. 206
Solution: For the High Cost of Systems Technicians: Grow Your Ownp. 216
A Course in Accidental Systems Librarianshipp. 216
Recommended Readingp. 225
Chapter 7 Running to Stay in Place: Continuous Retrainingp. 227
Stop the World, I Want to Catch Up!p. 227
Solution: Individual Professional Learningp. 228
To Keep Up, Go Beyondp. 229
Solution: An Adequate Dedicated Library Training Budgetp. 236
The 1.6% Solutionp. 237
Solution: Systematic Ongoing In-Service Trainingp. 242
The Learning Systems Approach to Staff Development and Training at Multnomah County Libraryp. 242
Recommended Readingp. 253
Chapter 8 Up to Our Ears in Lawyers: Legal Issues Posed by the Netp. 255
Solution: Gather Informationp. 256
Managing Internet Accessp. 256
Solution: Try to Change the Lawp. 262
Americans for Fair Electronic Commerce Transactions (Affect): Why We Oppose UCITAp. 263
DMCA Revision to Get New Pushp. 265
Solution: Understand What the Laws Require of Youp. 267
Filters and the Public Libraryp. 267
Solution: Policies That Deal with Problems And Honor Library Valuesp. 271
Laying Down the Law: Crafting Acceptable Use Policyp. 271
Guide to Multnomah County Library's Policies Regarding Internet Usep. 277
Solution: Be Preparedp. 280
What to Do Before, During, and After a "Knock at the Door"p. 280
Recommended Readingp. 282
Chapter 9 Disappearing Datap. 285
Solution: Link-Checkingp. 285
On the Link Checking Policy of the Librarians' Index to the Internetp. 285
Solution: Have a Technological Disaster Planp. 287
Coping with Disastersp. 288
Solution: Advise Legislators on the Impact Proposed Laws Will Havep. 292
Statement of Julia F. Wallace before the Joint Committee on Printing, on "Federal Government Printing and Public Access to Government Documents"p. 293
Solution: Standards for Preservation of Digital Informationp. 304
Time Is Not on Our Sidep. 304
Recommended Readingp. 310
Chapter 10 How to Avoid Getting Blind-Sidedp. 311
Solution: Scanning Present Indicators to Foresee Future Needs and Dangersp. 311
Introduction to the Library Foresight Systemp. 311
Solution: Dream Bigp. 322
The Defect in Realismp. 322
Recommended Readingp. 325
About the Editorp. 326
Contributorsp. 327
URLsp. 333
Works Citedp. 349
Indexp. 357