Cover image for Knowledge management lessons learned : what works and what doesn't
Knowledge management lessons learned : what works and what doesn't
Koenig, Michael E. D.
Publication Information:
Medford, N.J. : Published for the American Society for Information Science and Technology by Information Today, [2004]

Physical Description:
xxv, 595 pages : illustrations ; 26 cm.
Subject Term:
Format :


Call Number
Material Type
Home Location
Item Holds
HD30.2 .K6375 2004 Adult Non-Fiction Central Closed Stacks

On Order



The editorial team of Srikantaiah and Koenig have followed up their groundbreaking "Knowledge Management for the Information Professional (2000) with this important book While the earlier work offered an introduction to KM, the new book surveys recent applications and innovations. Through the experiences and analyses of more than 30 experts, the book demonstrates KM in practice, revealing what has been learned, what works, and what doesn't. Practitioners describe projects undertaken by organizations at the forefront of KM, and top researchers and analysts discuss KM strategy and implementation, cost analysis, education and training, content management, communities of practice, competitive intelligence, and more.

Reviews 1

Choice Review

Edited by Michael Koenig and Kanti Srikantaiah, this book is an excellent resource and survey of recent applications of knowledge management. It follows up on their earlier Knowledge Management for the Information Professional (2000), which introduced the subject of knowledge management. This book is nicely organized into a road map, two introductory chapters, and six major parts titled "Strategy and Implementation," "Cost Analysis," "Knowledge Management Applications--Content Management," "Knowledge Management Applications--Communities of Practice," "Knowledge Management Applications--Competitive Intelligence," and "Education and Training--Organizational Learning." The book brings together the experiences and analyses of more than 30 experts to demonstrate knowledge management in practice. Recommended as a resource for professionals and graduate students of information technology. ^BSumming Up: Recommended. Graduate students through professionals. C. Tappert Pace University