Ethical business missteps: the former and current state of affairs -- The nature of business and managerial ethics -- Understanding corporate citizenship: social responsibility, responsiveness, and performance -- A stakeholder approach to socially responsible and ethical behavior -- Why unethical behavior occurs in organizations -- Unethical behavior in action: Beech-Nut, E.F. Hutton, and the Case of John Gutfreund at Salomon Brothers -- Enron: how a failure of leadership, culture, and unethical behavior brought a giant to its knees -- Making sense of stakeholder culpability in the Enron demise -- Ethical turnaround in action: Warren Buffett at Salomon Brothers -- Institutionalizing ethics: a proactive approach to countering unethical behavior -- Developing and maintaining ethical employee-employer relationships -- Restoring ethics consciousness to the workplace.