Why service stinks-- and exactly what to do about it!
Title:
Why service stinks-- and exactly what to do about it!
Author:
Gross, T. Scott.
Personal Author:
Publication Information:
Chicago : Dearborn Trade Publishing, [2004]
©2004
Physical Description:
ix, 229 pages ; 23 cm
Language:
English
Subject Term:
ISBN:
9780793176816
Format :
Book
