Cover image for Upgrading and repairing networks
Upgrading and repairing networks
Ogletree, Terry William.
Personal Author:
Fourth edition.
Publication Information:
Indianapolis, Ind. : Que, [2004]

Physical Description:
xvii, 1224 pages : illustrations ; 24 cm
General Note:
Includes index.
Format :


Call Number
Material Type
Home Location
Item Holds
TK5105.5 .Z33 2004 Adult Non-Fiction Central Closed Stacks

On Order



Learn network repair from the undisputed heavyweights of the PC hardware and networking world. bull;Real world, in-depth explanations of how the protocols, architectures and hardware used in a network operate and how to repair them when they don't.

Author Notes

Author Bio: Upgrading and Repairing Networks, Fourth EditionUpgrading and Repairing Networks, Fourth Edition Author Bio Terry William Ogletree is a consultant currently working in New Jersey. He has worked with networked computer systems since 1980, starting out on Digital Equipment PDP computers and OpenVMS-based VAX systems. He has worked with Unix and TCP/IP since 1985 and has been involved with Windows NT and Windows 2000 since they first appeared, as well as the newest additions to the family, Windows XP and the Windows Server 2003 family of servers. Besides being the lead author of the third edition of this book, he is the author of Windows XP Unleashed, Practical Firewalls, and The Complete Idiot's Guide to Creating Your Own CDs (with co-author Todd Brakke), and he has contributed chapters to many other books published by Que, including Microsoft Windows 2000 Security Handbook and Special Edition Using Unix, Third Edition. He is also the author of Fundamentals of Storage Area Networking. When not writing for Que, he has on occasion contributed articles to PC Magazine. You can email him at or visit his home page at When between jobs and not writing for Que, he can often be found on street corners holding a sign that reads "Will work for hundreds of thousands of dollars." Thomas Crayner (Chapter 2) currently is the Director of Applications and Infrastructure Services at a leading pharmaceutical company, where his department keeps 300 servers running in support of R&D operations. Starting with Unix and TCP/IP in the mid-1980s as an applications developer, he slowly worked his way into infrastructure development. During the course of his career, Tom has designed and implemented systems and networks of all shapes and sizes. On the weekends, he can still be found enjoying his original hobby: system and application development. Dwight Tolay, Jr. (Chapter 6) started out as a computer test technician in the 1970s. Branching out into the electrical construction industry, he became familiar with data and fiber-optic cabling, has worked with coax Ethernet and IBM Token-Ring, and has followed the evolution up to today's Category 6 and Gigabyte cabling methods. Currently, he is a general supervisor for Ortlip Electric Co. He is a graduate EE, an ISA certified Level III control systems technician, a licensed electrical contractor, and a certified high-voltage test technician. In addition to being a certified fiber-optic and teledata instructor at a local trade school for the past 13 years, he has contributed as technical editor on various books and currently is involved in a book on Home Data and Electrical Systems Integration. Scott and Kalinda Reeves (Chapters 32 and 33) are a married couple who live in Heron, Montana, where they have written several networking exam books. Scott has accrued his certifications as a Master Certified Novell Engineer (MCNE), Microsoft Certified Professional (MCP) in Windows NT, Compaq Accredited Systems Engineer (ASE), Comptia Network+ professional, and Comptia A+ certified technician. He has more than 15 years in the computer industry, and he has worked in the networking field for more than 11 years. Kalinda has more than 16 years' experience writing research, business, technical, and engineering documentation for government, military, and civilian customers. The topics include system- and circuit-level hardware; uniquely developed, hardware-specific programs; and programs that are implemented across government and military communications systems. Kalinda currently works as a freelance writer.

Table of Contents

Who Should Use This Book? What Will You Find Inside? What's New in This Edition
What's Missing from This Edition?
I Up Front: Network Planning and Design Concepts
1 A Short History of Computer Networking
2 Overview of Network Topologies
LAN Topologies
Bus Topology
Star Topology
Ring Topology
Mesh Topology
Hybrid Topologies
Shared and Nonshared Network Media Topologies
Bridged Versus Routed Topologies
Building and Campus Topologies
Connecting Network Segments Within a Building: The Backbone
Design Considerations in a Campus LAN Environment
Fault Tolerance
A Multi-Tiered Network Topology
Fault Tolerance
3 Network Design Strategies
Planning a Logical Network Design
Who Are Your Clients? What Kinds of Services or Applications Will the Network Offer? What Degree of Reliability Do I Require for Each Network Link? Choosing a LAN Protocol
Planning and Design Components
Document Everything
Test, Test, and Then Test Some More
Creating Policies and Procedures for Network Usage
Providing Training for Technical Personnel
You Can't Forget the Budget (or Can You?)
The Physical Network
Planning Resources
4 Upgrading Strategies and Project Management
Where Do You Start? Determining When an Upgrade Is Necessary-The Evaluation Process
Determining User Requirements and Expectations
Maintaining Support for Legacy Applications
What Resources Are Needed for the Upgrade? Planning an Upgrade
Documenting the Plan
Evaluating the Plan As It Applies to Corporate Policies and Procedures
Setting Goals
Scheduling Downtime
Milestones and Criteria
Back-Out Procedures
Testing the Plan
Evaluating Competing Products
The Pilot Project
Team Personnel
Keeping Users Informed
Tracking Progress
User Training
Closing the Book-Documenting What Has Changed and Why
Other Considerations for Upgrading
5 Protecting the Network: Preventative Maintenance Techniques
Power Conditioning and Uninterruptible Power Supplies (UPSs)
Power Is Money
Advanced Configuration and Power Interface (ACPI) and Standalone UPS Systems
Network Devices
Network Monitoring
Server and Workstation Backups
Backup Media-Tape, Optical Storage, and CD-R
Backup Rotation Schedules
Off-Site Storage
Routine Maintenance
Building Redundancy into the Network
Recovery Planning
Justifying Preventative Maintenance
II Physical Networking Components
6 Wiring the Network-Cables, Connectors, Concentrators, and Other Network Components
Structured Wiring
The Work Area
The Backbone Cabling System Structure
The Horizontal Cabling System Structure
The Telecommunications Closet
Important Definitions
Physical Cable Types
Twisted-Pair Cabling
Coaxial Cables
Fiber-Optic Cables
Terminations and Connections
Insulation Displacement Contact
Modular Jacks and Plugs
Modular Plug Pair Configurations
Common Outlet Configurations
Patch Panels
Terminating Fiber
Fiber-Optic Splicing
Fiber-Optic Patch Panels
General Considerations for Fiber-Optic Cabling
Small Form Factor Connectors (SFF)
Telecommunications Rooms
Open Office Cabling
Consolidation Points
General Horizontal Cabling Subsystem Specifications
Documenting and the Administration of the Installation
Work Orders
7 Network Interface Cards
Choosing a Hardware Bus Type
Different Cards, Different Speeds
Network Cable Connectors and Terminators
The Wired for Management (WfM) Initiative and Wake on LAN (WOL) Technology
Universal Network Boot
Asset Management
Power Management
Remote Wake-Up
Should You Use WOL-Compliant Network Cards?
Multi-Homed Systems
Load Balancing and Dual-Redundant Network Controllers
Software Drivers
Packet Drivers
The Open Data-Link Interface (ODI)
The Network Driver Interface Specification (N