Cover image for Breakthrough management for not-for-profit organizations : beyond survival in the 21st century
Breakthrough management for not-for-profit organizations : beyond survival in the 21st century
Brown, Howard H., 1934-
Personal Author:
Publication Information:
Westport, Conn. : Praeger, [2003]

Physical Description:
xviii, 255 pages : illustrations ; 25 cm
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HD62.6 .B755 2003 Adult Non-Fiction Central Closed Stacks

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This comprehensive guide to managing in the not-for-profit sector is a twofold resource. The first part is a user-friendly textbook examining what is involved in producing mission-driven goods and services, how to manage the relationships of nonprofits with the private and public sectors, and how to operate in both external and internal environments. The second part is a practitioner's ready-reference handbook, complete with survival tips and action items.

Author Notes

Howard H. Brown, Ed.D., M.B.A., is Chairman of the Board of Directors of Penacook Place, a not-for-profit long-term care facility
Donald L. Ruhl, Ed.D., M.B.A, is an organizational consultant

Table of Contents

Arthur Levine
Illustrationsp. ix
Forewordp. xi
Prefacep. xv
Acknowledgmentsp. xix
Part I Guiding the Not-for-Profit Organization into Effective Operations
1. Being a Visionary: Seeing the Big Picture and Acting on It
Case: Work in Progress at Hope House: A short-term residence for the homelessp. 3
The not-for-profit organization introducedp. 5
Not-for-profit characteristicsp. 7
Interaction between the three sectorsp. 18
Building partnerships for mutual benefitp. 27
Building specific partnershipsp. 31
Meanwhile, back in the field ... a recapp. 32
2. Interacting with the Environment
Case: Apollo College: Charting its future directionp. 37
External environment surrounding the NFP organizationp. 40
Internal environment of the NFP organizationp. 46
Meanwhile, back in the field ... a recapp. 63
3. Managing the Organization
Case: The State Interfaith Councilp. 67
The Board of Directorsp. 70
The Staffp. 96
The Chief Executive Officer (CEO)p. 97
Meanwhile, back in the field ... a recapp. 104
4. Producing the Services and Goods
Case: Ocean Watch: An environmental-interests organizationp. 107
Operations: Producing the services and goodsp. 109
General managementp. 121
Marketingp. 124
Social entrepreneurshipp. 130
Meanwhile, back in the field ... a recapp. 134
5. Supporting the Organization's Efforts
Case: Centralia's Community Orchestra and Chorusp. 137
Money matters ...p. 139
Human resource management (HRM)p. 146
Training--development--education (T-D-E)p. 155
Risk managementp. 159
Technologyp. 164
Meanwhile, back in the field ... a recapp. 169
6. Leading the Organization's Volunteers
Case: A moment of decision at the Riverside Historical Societyp. 173
The importance of volunteers in societyp. 176
Some initial thoughts about managing and leading volunteersp. 176
Volunteer participation: the individualp. 177
Volunteer participation: the groupp. 184
An important illustration: the advisory groupp. 188
Volunteer participation: the organizationp. 194
How to market your organization to volunteersp. 204
Meanwhile, back in the field ... a recapp. 206
Part II Beyond Survival: Action Steps Toward an Effective Not-for-Profit Organization
Practitioner's Handbookp. 211
Bibliographyp. 249