Cover image for The portable mentor : your anywhere, anytime career coach and problem solver
Title:
The portable mentor : your anywhere, anytime career coach and problem solver
Author:
Charney, Cyril.
Personal Author:
Publication Information:
New York : AMACOM, [2004]

©2004
Physical Description:
xiv, 322 pages : illustrations ; 23 cm
Language:
English
Subject Term:
ISBN:
9780814472125
Format :
Book

Available:*

Library
Call Number
Material Type
Home Location
Status
Central Library HF5385 .C53 2004 Adult Non-Fiction Non-Fiction Area
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Summary

Summary

"Up-and-coming professionals may have smarts, but they don't have all the answers. Every day presents issues they've never had to consider before. They'll be thankful for The Portable Mentor . This one-stop resource is jam-packed with hundreds of bite-sized tips and strategies for dealing with common yet critical concerns, from goal-setting, decision-making, and project management to self-development and career planning. A ""24-7"" coach, adviser, and problem solver, The Portable Mentor will help readers:

* Be more productive and make better decisions

* Build better relationships with peers and supervisors

* Enhance skills like writing, speaking, listening, time management, and negotiation

* Take better care of their physical and mental well-being

* Get ahead and lay the groundwork for further advancement

Read start-to-finish or consulted as needed, this A-Z companion gives rising professionals practical guidance when they need it: every day."


Author Notes

Cy Charney (Thornhill, Ontario) is president of Charney and Associates


Table of Contents

Prefacep. xiii
Absenteeismp. 1
Accident Preventionp. 3
Angerp. 6
Assertivenessp. 8
Attitude Surveyp. 13
Benchmarkingp. 15
Career
Considering Making a Change?p. 19
Getting Ahead in Your Organizationp. 24
Key Skills to Learn for Success in the Next Millenniump. 31
Job Interviewp. 34
Career Planningp. 40
Changep. 42
Change
Becoming a Championp. 44
Surviving a Corporate Mergerp. 47
Coaching Your Teammatesp. 50
Commitment
Teamp. 53
Communicating
In Writingp. 55
Using E-mailp. 58
Within an Active Grapevinep. 61
Reading Body Languagep. 65
Informallyp. 67
Telephone Skillsp. 71
In a Virtual Environmentp. 74
With Peersp. 76
With Managementp. 79
The Ten Deadly Sinsp. 82
Conflict
Preventionp. 84
Between You and Othersp. 87
Mediationp. 90
Counselling Interviewp. 94
Creativityp. 97
Using the SCAMPER Processp. 100
Customer Servicep. 103
Decision-Making
With Your Teammatesp. 106
Individualp. 109
Delegationp. 111
Difficult People
How to Handle Themp. 114
Disciplinary Interviewp. 116
Diversityp. 118
Empowering
Giving Responsibilityp. 122
Empowerment
Taking Responsibilityp. 124
Ethical and Moral Behaviourp. 126
Etiquette in the Officep. 129
Exit Interviewp. 131
Feedback
Givingp. 134
Receivingp. 137
Goal-Setting
Personalp. 139
Harassmentp. 142
Health and Wellness
Taking Care of Your Physical Well-Beingp. 145
Taking Care of Your Mental Healthp. 149
Hiring
Conducting the Interviewp. 151
Checking Referencesp. 156
Influencing Peoplep. 157
Influencing Senior Managementp. 160
Leadershipp. 163
Learning
Becoming a Better Readerp. 166
Becoming a Life-Long Learnerp. 168
Taking Responsibility for Improving Your Skills Through Trainingp. 172
Listeningp. 174
Measuring Your Performancep. 177
Meetingsp. 188
Attending Other People'sp. 191
How to Keep Them Shortp. 193
Managing Peoplep. 195
Keeping Minutesp. 198
Mentor
Finding the Right Onep. 200
Mentoring
Managing Your Relationshipp. 202
Mistakesp. 204
Money
How to Earn Morep. 206
Negotiating
Win-Win Tacticsp. 210
Networkingp. 214
Paperwork
Reducing the Clutterp. 218
Performance Review
Gettingp. 221
Planningp. 224
Politics in the Office
A Survival Guidep. 227
Presentationsp. 230
Using Visual Mediap. 237
Problem-Solving
Creativity Using Brainstormingp. 240
The Team Approachp. 243
The Top Ten Principlesp. 246
Productivityp. 250
Project Management
The Top Ten Principlesp. 254
Re-engineering and Downsizing
Life After Changep. 258
Re-engineering Work Processesp. 260
Relationships
Developing Bonds with Co-workersp. 267
Working with a Difficult Bossp. 270
Safety
Taking Care of Yourselfp. 272
Self-Confidencep. 275
Self-Developmentp. 277
Selling Your Ideasp. 280
Speeches
Preparingp. 282
Reducing Stage Frightp. 285
Enthralling Your Audiencep. 287
Stressp. 289
Teamwork
Getting Off on the Right Footp. 292
Making a Contributionp. 294
Dealing with Difficult Peoplep. 298
Dealing with Quiet Peoplep. 300
Time Managementp. 302
Training
Getting the Most Out of Workshopsp. 308
With Peersp. 311
Vision
Establishing Your Ownp. 315
Voice Mailp. 317
Working at Homep. 319
Writing Skillsp. 321

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