Cover image for Understanding and managing diversity : readings, cases, and exercises
Understanding and managing diversity : readings, cases, and exercises
Harvey, Carol P.
Personal Author:
Second edition.
Publication Information:
Upper Saddle River, NJ : Prentice Hall, [2002]

Physical Description:
xvi, 293 pages : illustrations ; 24 cm
General Note:
Rev. ed. of: Understanding diversity / Carol P. Harvey, M. June Allard. c1995.
Format :


Call Number
Material Type
Home Location
Item Holds
HF5549.5.M5 H37 2002 Adult Non-Fiction Non-Fiction Area

On Order



For courses in Human Resource Management and Organizational Behavior. Combining varied readings, real-world cases and thought-provoking exercises, Understanding Diversity prepares today's students to enter an increasingly broad workplace where diversity must not only be accepted, but also understood. *NEW- New cases featuring profit and non-profit organizations. Such as the San Juan Pueblo Agriculture Cooperative, Tailhook, Smith Barney, and diversity issues in law enforcement. *NEW- Broadened definition of diversity. From primary (race, gender, ethnicity, sexual orientation, physical/mental abilities and age) to include secondary aspects of diversity (religion, communication, military experience, international work experience, etc). *NEW- New pedagogical features. Such as Internet assignments, a capstone diversity audit assignment, emphasis on development of higher level critical thinking skills, etc. *Difficult to find, original diversity material. Fills many gaps in courses related to diversity and includes topics such as religion, Native Americans, non-profit organizations, Generation X, employment equity in Canada, personality disorders under the ADA law, social class, and inn

Table of Contents

I Perspectives on Diversity
1 Theoretical Underpinnings of Diversity
2 Body Ritual Among the Nacerima
3 A World View of Cultural Diversity
I Perspectives on Organizations and Diversity
4 Managing Cultural Diversity: Implications for Organizational Competitiveness
5 Strategies for Managing Human Resource Diversity: From Resistance to Learning
6 The Emotional Connection of Distinguishing Differences and Conflict
7 The Diversimiliarity Approach to Diverse Management: A Primer and Strategies for Future Managers
8 How Canada Promotes Workplace Diversity
9 Innovative Work Models for Older Workers
II Perspectives on Some Dimensions of Diversity
10 The Power of Talk: Who Gets Heard and Why
11 The Male Role Stereotype
12 White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences through Work in Women's Studies
13 The Continual Challenge of Sexual Diversity at Work
14 Social Class in the Workplace
15 Religion, Culture and Management in the New Millennium
IV Perspectives on Diversity: Cases
16 Nightmare on Wall Street
17 First Union Case: Lessons on the Politics of Space
18 Briarwood Industries
19 From Tailhook to Tailspin: A Dishonorable Decade of Sexual Harassment in the U.S. Military
20 Diversity in Law Enforcement: The Report
21 Survival and Change at the San Juan Pueblo Agriculture Cooperative
22 Jack's Challenge: Sumiko's Dilemma
23 The Cracker Barrel Restaurants
24 The Implementation of Diversity Initiatives: Lessons from the (Battle)field
25 The Murder of Barry Winchell: The Ultimate Failure of "Don't Ask, Don't Tell."
26 Dilemmas at Valley Tech
V Perspectives on Experiencing Diversity: Exercises
27 Exploring Diversity on Your Campus
28 What Is Your Workforce IQ?: American Version
29 What Is Your Workforce IQ?: Canadian Version
30 Individual Diversity: The Relevance of Personal Values
31 Common and Uncommon Threads: A Values Clarification Exercise
32 Understanding Diversity in Our Heritage
33 I Am...
34 Increasing Multicultural Understanding: Uncovering Stereotypes
35 A Gender and Communication Exercise
36 Is This Sexual Harassment?
37 Invisible Volleyball Game
38 Transcendus Exercise
39 Treasure Hunts I: Cross-Cultural Communication
40 Treasure Hunt II: Cross-Cultural Inventions and Contributions
41 Treasure Hunt III: Nobel Contributors
42 The Aging Population: Exploring Workplace Issues
43 Team Conflict and Generational Diversity
44 A Letter from an American Factory Worker
45 Religion and Work
46 Musical Chairs
47 Create an Exercise
48 Evaluating Diversity in the Real World: Conducting a Diversity Audit