Cover image for Going public : the role of labor-management relations in delivering quality government services
Going public : the role of labor-management relations in delivering quality government services
Brock, Jonathan, 1949-
First edition.
Publication Information:
Champaign, Ill. : Industrical Relations Research Association, [2003]

Physical Description:
vi, 320 pages : illustrations ; 22 cm.
I. Critical issues in public sector collective bargaining. Public sector collective bargaining and the imperative for service delivery: an overview / Jonathan Brock and David B. Lipsky -- The reform of public sector employment relations in industrialized democracies / Lorenzo Bordogna -- Unionization trends and labor-management cooperation in the public sector / Terry Thomason and John F. Burton Jr. -- II. The balance between equitable employment practices and efficient service delivery. Restructuring labor-management relations to improve government services / Stephen Goldsmith -- The role and responsibility of union leaders for effective service delivery / Robert M. Tobias -- Enacting labor-management cooperation: new competencies for new times / Sonia Ospina and Allon Yaroni -- III. The effect of the structure of labor-management relations on service quality. Federal labor-management partnerships: perspectives, performance, and possibilities / Marick F. Masters and Robert R. Albright -- Can unions be transformational agents in public sector workplace redesign? / Jeffrey H. Keefe -- The modern guilds: the prospects for organizing around quality in public education / Charles Kerchner -- IV. The legal framework in the public sector: issues, administration, and structure. Public sector labor law doctrine and labor management cooperation / Martin H. Malin -- Wearing two hats: the unionization of public sector supervisors / Adrienne E. Eaton and Paula B. Voos.
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