Cover image for High tech, high touch : library customer service through technology
Title:
High tech, high touch : library customer service through technology
Author:
Jurewicz, Lynn.
Personal Author:
Publication Information:
Chicago : American Library Association, [2003]

©2003
Physical Description:
viii, 142 pages ; 25 cm
Language:
English
Contents:
Libraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- Online meeting room reservations -- Portals, gateways & directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card -- Standalone services : bookmarklets, proxy servers, and electronic reference -- Marketing Web-based library services.
Added Author:
ISBN:
9780838908600
Format :
Book

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