Cover image for Essentials of credit, collections, and accounts receivable
Essentials of credit, collections, and accounts receivable
Schaeffer, Mary S.
Personal Author:
Publication Information:
New York : John Wiley & Sons. Inc., [2002]

Physical Description:
xv, 256 pages ; 23 cm
The first step -- The second step -- The third step -- Accounts receivable issues -- Handling deduction issues -- Interacting with sales & marketing -- Customer relations and customer visits -- Letters of credit and other security instruments -- Legal considerations surrounding credit -- Bankruptcy -- Technology in the credit & collections department -- International credit -- Professionalism and the future of credit.
Subject Term:
Format :


Call Number
Material Type
Home Location
Central Library HG3751 .S334 2002 Adult Non-Fiction Non-Fiction Area

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Mary Schaeffer is considered an industry expert and writes a newsletter that focuses on credit, collections, and accounts receivable.
∗ Provides an overview of the credit, collections, and accounts receivable functions for senior level managers.
∗ Provides tips and techniques as well as case studies.
∗ Shows how to stream line the credit process and how to make this area as efficient as possible.

Author Notes

Mary S. Schaeffer holds a BS degree in mathematics and an MBA degree in finance. She is the editor of a credit newsletter for the Institute of Management and Administration (IOMA) and a full-time writer

Table of Contents

1 The First Step: Approving the Creditp. 1
2 The Second Step: Billingp. 29
3 The Third Step: Collecting the Moneyp. 49
4 Accounts Receivable Issuesp. 81
5 Handling Deduction Issuesp. 103
6 Interacting with Sales and Marketingp. 115
7 Customer Relations and Customer Visitsp. 133
8 Letters of Credit and Other Security Interestsp. 147
9 Legal Considerations Surrounding Creditp. 163
10 Bankruptcyp. 183
11 Technology in the Credit and Collections Departmentp. 215
12 Professionalism and the Future of the Credit Professionp. 241
Indexp. 253

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