Cover image for Implementing digital reference services : setting standards and making it real
Title:
Implementing digital reference services : setting standards and making it real
Author:
Virtual Reference Desk Conference (3rd : 2001 : Orlando, Fla.)
Publication Information:
New York : Neal-Schuman Publishers, [2003]

©2003
Physical Description:
xv, 232 pages : illustrations ; 28 cm
General Note:
Proceedings of the Third Annual Virtual Reference Desk (VRD) Conference, "Setting Standards and Making It Real, " held in Orlando, Florida in November 2001.
Language:
English
ISBN:
9781555704506
Format :
Book