Performance driven CRM : how to make your customer relationship management vision a reality
Title:
Performance driven CRM : how to make your customer relationship management vision a reality
Author:
Brown, Stanley A., 1946-
Personal Author:
Publication Information:
Etobicoke, Ont. : J. Wiley, [2002]
©2002
Physical Description:
xx, 272 pages ; 24 cm
General Note:
Includes index.
Language:
English
Subject Term:
Added Author:
ISBN:
9780470831618
Format :
Book
