Cover image for Customer chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't
Title:
Customer chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't
Author:
Naylor, Mary.
Personal Author:
Publication Information:
Chicago : McGraw-Hill, [2002]

©2002
Physical Description:
xvii, 234 pages : illustrations ; 24 cm
Language:
English
Added Author:
ISBN:
9780658001444
Format :
Book