Cover image for Consumers' guide to hospitals
Consumers' guide to hospitals
Center for the Study of Services (Washington, D.C.)
2002 edition.
Publication Information:
Washington : Center for the Study of Services [2002]

Physical Description:
359 pages : illustrations ; 28 cm
General Note:
"Hospital-by-hospital ratings, America's 4,500 acute care hospitals, how doctors rate them, death rates and complication rates, ratings by inspectors, best hospitals for specific types of cases, how to get the best care wherever you go, cutting your hospital costs." --Cover.
Added Uniform Title:
Washington consumers' checkbook.
Format :


Call Number
Material Type
Home Location
Item Holds
RA981.A2 C577 2002 Adult Non-Fiction Non-Fiction Area-Oversize
RA981.A2 C577 2002 Adult Non-Fiction Central Closed Stacks-Oversize Non-Circ

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The publisher is a 25-year-old Washington DC-based nonprofit consumer information organization. Presented here in tabular format are statistics on 4,500 acute care facilities in the US. Comparisons are based on death rates, estimated rates of complications, ratings from a survey of physicians, accreditation reviews, and training programs for doctors. Also included are outcome ratings for particular conditions and diseases. Introductory text instructs consumers on choosing a hospital; appendices list resources, including where to complain. Annotation c. Book News, Inc., Portland, OR (

Reviews 1

Choice Review

This updated guide will help readers make informative choices concerning their health care. Based on data from Medicare patient records, 1996-99, the guide rates 4,500 acute care hospitals nationwide on death rates for specific medical cases, e.g., heart attack, pneumonia, stroke, kidney failure. It also includes complication rates for selected surgical cases, e.g., coronary artery bypass surgery, hip replacement, large bowel surgery. It reports the number of beds, medical school affiliation, number of residents, and scores assigned by the Joint Commission on the Accreditation of Healthcare Organizations. In a separate section, the guide rates 1,300 hospitals in major metropolitan areas based on a survey of more than 16,000 physicians. Death and complication rates are reported for high-risk and low-risk adult surgery, high-risk child surgery, high-risk and uncomplicated delivery of a baby, and measures of outcomes for selected cases. The book wisely advises how to gather information from other sources, how to get good care, how to keep costs down, and where to complain about hospital services. Veterans' and military hospitals are excluded. Recommended for medical and public library collections. N. Chipman-Shlaes Governors State University

Table of Contents

Prefacep. 5
Hospitals That Received Our Top Rating ([check mark])p. 6
Chapter 1 Learning About Your Casep. 9
Chapter 2 Why Your Choice of Hospital Mattersp. 11
Chapter 3 The Need to Choosep. 13
Chapter 4 Choosing the Best Hospitalp. 14
Chapter 5 How to Get Good Care Wherever You Gop. 25
Chapter 6 Keeping Costs Downp. 31
Ratings Tables
Key Ratings for Metro Areasp. 32
Detailed Ratings for All Areasp. 74
Appendix A A Few Nationally Recognized Centers for Difficult Casesp. 352
Appendix B Special Considerations for Cancer Casesp. 353
Appendix C Hospitals Recognized for Excellence in Nursing Servicesp. 355
Appendix D A Patient's Bill of Rightsp. 356
Appendix E Where to Complainp. 358