Cover image for Frommer's fly safe, fly smart : the insider's guide to a hassle-free flight
Frommer's fly safe, fly smart : the insider's guide to a hassle-free flight
Segan, Sasha.
Personal Author:
[Second edition].
Publication Information:
New York : Hungry Minds ; Chichester : Wiley, [2002]

Physical Description:
xii, 320 pages ; 19 cm
General Note:
Previous ed.: published as Frommer's what the airlines never told you. London: Frommers/Transworld, 2000.
Subject Term:
Added Title:
Frommer's what the airlines never tell you.
Format :


Call Number
Material Type
Home Location
Item Holds
HE9787 .C53 2002 Adult Non-Fiction Central Closed Stacks

On Order



Trust the experts at Frommer's to tell you how to fly the post-9/11 skies in safety and comfort!

Planes are filling up again but air travel promises to be a major hassle from now on. Frommer's Fly Safe, Fly Smart explains your rights and shows you how to survive it all -- cramped cabins, scaled-back service, interminable delays and more. Our outspoken guide gives you the inside scoop on flying in today's world:
* The latest changes in airport security-plus what you can, and should, bring on the plane
* What to do if you're bumped
* Where the best seats are-and how to get them
* Which airlines lose the luggage-and what you can do about it
* On-time records for each major U.S. carrier, and safety records for the busiest U.S. airports
* How to maximize your frequent-flyer miles
* Where to find the cheapest air fares-and if you've been mistreated, how to complain and get compensation

Author Notes

New York-based author Sascha Segan has lived on three continents and worked for Expedia Travels magazine,, The Guardian in the UK and the Sunday Times in South Africa.

Table of Contents

Introductionp. x
1 A Whole New World: Safety in the Air & on the Groundp. 1
1 Security at the Airport: Past, Present & Futurep. 1
2 What to Expect at the Airportp. 5
3 Safety on the Planep. 11
4 Flying a Safe Airlinep. 18
2 Ticketing Pitfalls: Know Your Rights Before the Flightp. 25
1 What the Airlines Promise Youp. 25
2 Crowds in the Sky: The Business of Bumpingp. 28
3 Dealing with Delays, Cancellations & Lost Ticketsp. 35
4 Lounging Around: Taking Advantage of the Airport Loungep. 43
5 The Hub Hullabaloop. 45
6 Allied Forces: Codesharing & Partner Programsp. 51
7 Questions to Ask Before You Bookp. 55
3 The Hot Seat: How to Pick the Best Spot on the Planep. 57
1 Sitting Pretty: Advice for Choosing Your Spotp. 57
2 Seat Assignment Policies for Major Domestic Airlinesp. 62
3 The Class Strugglep. 64
4 Lost in Space: How to Cope with Baggage Snafusp. 75
1 Today's Realitiesp. 75
2 Carry-on Conundrumsp. 79
3 Banned Baggagep. 80
4 Baggage Tips for Smart Travelersp. 83
5 The Well-Packed Bagp. 86
6 The Bottom Line: What Do the Airlines Owe You?p. 90
7 When Your Baggage Has a Pulse: Traveling with Your Petp. 94
5 White Knuckle Combat: How to Conquer the Fear of Flyingp. 101
1 Profile of an Aviophobep. 102
2 So What Can Be Done About It?p. 107
3 Ease Your Angst: Understanding Government Safety Enforcementsp. 111
4 Know Your Meteorology: Weather Dangers Demystifiedp. 117
5 Other Ways to Treat Aviophobiap. 122
6 Simple Remedies for Minor Aviophobiap. 125
6 Life Preservers: Staying Healthy When You Flyp. 127
1 Health in the Air: Common Problems & Ailmentsp. 128
2 Obtaining Medical Assistance While Airbornep. 137
3 Tasteless: Dealing with Airline Foodp. 141
4 Travel Insurance Demystifiedp. 144
5 Advice for Passengers with Special Needsp. 148
6 Traveling with Childrenp. 153
7 Beat the Clock: How to Minimize Jet Lagp. 169
1 What Is Jet Lag?p. 170
2 How to Cope with Jet Lagp. 174
3 Melatonin: Jet Lag Pillsp. 176
4 Light Therapy: Seeing the Lightp. 178
5 Light Therapy: Sample Schedulesp. 180
6 The Argonne National Laboratory's Anti-Jet-Lag Dietp. 184
7 When Is the Best Department Time?p. 189
8 Sky Hounds: How to Maximize Your Frequent-Flier Mileagep. 191
1 How to Play the Mileage Gamep. 192
2 Frequent-Flier Profiles of the Major Domestic Airlinesp. 195
3 How to Manage Your Milesp. 213
4 The Politics of Upgradingp. 216
5 Upgrading Policies of the Major Domestic Airlinesp. 220
6 Alliances & Multiple Accountsp. 226
7 Buy to Fly: Using Credit Cards to Earn Milesp. 230
8 Earn Miles on the Roadp. 238
9 Dialing & Surfing for Milesp. 240
10 Shopping for Milesp. 242
11 Dining for Milesp. 244
9 Cheap Fares: Easy Ways to Cut the Cost of Air Travelp. 245
1 How the Fare Game Worksp. 247
2 Booking Online: Saving on the Internetp. 251
3 Consolidators: The Price Clubs of the Travel Bizp. 263
4 Working with a Travel Agentp. 266
5 Checking Out Charter Flightsp. 268
6 Traveling as a Courierp. 274
7 Special Discounts for People with Special Needsp. 276
8 One-Stop Shopping: Purchasing a Package Tourp. 284
9 A Look at the Budget Airlinesp. 287
10 The Squeaky Wheel: How to Complain Effectivelyp. 295
1 Complaining 101: How to Squeak & Get the Greasep. 297
2 Here Comes the Judge: Going to Courtp. 302
3 Consumer Contacts for the Major Domestic Airlinesp. 307
4 Additional Complaint & Information Resourcesp. 309
Indexp. 313