Cover image for Making horses drink : how to lead and succeed in business
Title:
Making horses drink : how to lead and succeed in business
Author:
Hiam, Alexander.
Personal Author:
Publication Information:
[Irvine, Calif.] : Entrepreneur Press, [2002]

©2002
Physical Description:
xi, 244 pages ; 21 cm
Language:
English
ISBN:
9781891984501
Format :
Book

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HD57.7 .H52 2002 Adult Non-Fiction Central Closed Stacks
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Summary

Summary

"This book begins with insights from a fable about a horse and the boy who must learn to manage it in order to save his family's farm. From the boy's story and the hundreds of real-world ideas that follow, you will discover how to harness your employees' talents to achieve breakaway success."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved


Author Notes

Alex Hiam has provided leadership development and training for managers at AT&T, Eaton, Ford, GM, 3M, HealthEast, the FBI, the U.S. Senate and other organizations. Hiam received his AB from Harvard and his MBA in strategic planning from the University of California, Berkley and served on the faculty of the School of Business at the University of Massachusetts, Amherst.


Reviews 1

Publisher's Weekly Review

As companies from GE to Southwest Airlines have proven for years, people really are an organization's most important asset. Yet many employees don't feel their company treats them that way. To get managers to change their approach, consultant Hiam (The Vest Pocket CEO: Decision-Making Tools for Executives) begins by presenting an allegory that brings to life the adage "you can bring a horse to water, but you can't make it drink." It turns out, Hiam contends, that while you can't make horses drink, you can let them, and it is providing that opportunity that makes it easier to get horses and employees to do what you want. Hiam proceeds to offer tips, inspirational sayings and homilies that urge managers to treat employees as if they have unlimited potential. He believes that if managers treat employees this way, employees will respond in kind. Thus, he coaches managers to "see that everyone is thanked," "have a leadership philosophy" and "take the lead by visiting employees to ask for their ideas." Hiam doesn't directly link this leadership method to greater sales or earnings, and the implicit assumption is that there are no bad employees, just bad managers. Still, his simple, specific advice will be useful to managers of all stripes. (June) (c) Copyright PWxyz, LLC. All rights reserved