Cover image for Complete office handbook : the definitive reference for today's electronic office
Complete office handbook : the definitive reference for today's electronic office
Jaderstrom, Susan.
Personal Author:
Third edition.
Publication Information:
New York : Random House Reference, [2002]

Physical Description:
xii, 596 pages : illustrations, map ; 24 cm
General Note:
At head of title: International Association of Administrative Professionals.

Includes index.
Pt. 1. Professional development and human relations: Growing professionally -- Career advancement -- Time management and problem solving -- Organizational structures and office relationships -- Supervision and training -- Business ethics and etiquette -- Pt. 2. Equipment and supplies: Office equipment -- Office computer software -- Office supplies -- Office work space -- Pt. 3. Specialized office procedures: Office manuals and publications -- Records management -- Financial recordkeeping -- Travel planning -- Meeting planning and management -- Mailing documents -- Pt. 4. Office communications: Written correspondence -- Reports -- Office and Web publishing -- Editing and proofreading -- Oral communications -- Electronic communications and the Internet -- Glossary of computer terms.
Format :


Call Number
Material Type
Home Location
Item Holds
HF5548 .J34 2002 Adult Non-Fiction Central Closed Stacks

On Order



The administrative professional's guide to the modern office.

This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic communications and information technology.

• Produced under the sponsorship and direct supervision of IAAP, International Association of Administrative Professionals
• Provides up-to-date information on the electronic office, simplifying complex tasks and procedures
• Indispensable for office personnel at every level; self-employed workers; consultants; and entrepreneurs

Author Notes

Susan Jaderstrom is a professional business writer living in Petaluma, California. Leonard Kruk is a business and computer consultant in New Jersey. Joanne Miller taught business communications for over 20 years at Hartnell College in Salinas, California. The general editor, Susan Fenner , is IAAP's Manager of Education and Professional Development.