Cover image for U.S. government on the Web : getting the information you need
U.S. government on the Web : getting the information you need
Hernon, Peter.
Personal Author:
Second edition.
Publication Information:
Englewood, Colo. : Libraries Unlimited, [2001]

Physical Description:
xxv, 405 pages : illustrations, maps ; 25 cm
Format :


Call Number
Material Type
Home Location
Item Holds
ZA5075 .H47 2001 Adult Non-Fiction Central Closed Stacks-Non circulating

On Order



Peter Hernon, one of the country's foremost authorities on government information, and his colleagues explore additional sites, digital reference services, and navigation strategies for effectively accessing and using online government information. Updated with the latest information from the new administration and the 107th Congress, this second edition has been refined with features including a detailed analysis of information policies governing e-government, expanded coverage of the Freedom of Information Act and Web sites devoted to it, directions to sites that provide subject-specific statistics, and more. Visit the Libraries Unlimited Web site at for monthly Web address updates.

Author Notes

Peter Hernon is Professor at the Graduate School of Library and Information Science, Simmons College.

Reviews 4

Booklist Review

Over the past decade, local, state, and federal governments have made use of the Internet to provide more information to more people on a more cost-effective basis. From the White House to court cases to laws and legislation to agency reports, every citizen now has access to a wealth of government information on the World Wide Web. Finding that information, however, can be a complex task. This work is intended to guide the reader through the maze of government Web sites. Mirroring the structure of the federal government, this book is arranged primarily by branch of government. Within each branch, the guide provides the hierarchy of agencies and departments along with a description of the types of publications that each agency issues. The URLs for the main Web sites for that agency are provided. Web sites are printed in blue to make them stand out on the page. Each chapter also has a summary "URL Site Guide" where all URLs in the chapter are listed together on one page for easy reference. In addition to the agency-organized chapters, the work provides background information on the nature of government information, copyright and privacy issues, and the use of government information for specialized topics. There is even a chapter on government Web sites for children. There are many guides to government information, and there are many guides to information on the Web. The strength of this work is that it presents electronic information from the government in an agency-oriented structure, which is the way that most document librarians think. (For those not as familiar with the way government agencies are structured, however, a subject index would be useful.) A similar work, Government Information on the Internet (2d ed., Bernan, 1998), is arranged by broad subject area. As with all Web sites, the URLs will change over time and updates will be necessary. U.S. Government on the Web can be considered a companion to other guides to government information and will be a useful addition to documents and reference collections.

Library Journal Review

The authors, all librarians, have produced a comprehensive guide on U.S. government information on the World Wide Web, covering the expected ground quite competently (Congress, GPO Access, statistical sources, the presidency, and major agencies) and including excellent discussions of geographic information, the courts, and sites recommended for children, parents, and educators. Each URL cited in the text is highlighted in bright blue, and each chapter is accompanied by a web site guide. Although a commendable effort, this compares unfavorably to other printed guides in several respects, particularly Greg Notess's Government Information on the Internet (Bernan, 1997) and Evan James's Government on the Net (LJ 8/98), both of which cover nonfederal government sources and describe nongovernment information providers in greater depth. While this reviewer prefers to use web gateways such as the Federal Web Locator over consulting a printed guide, this is recommended as a quick reference to libraries wanting detailed descriptions and analyses of federal web sites, the guide's strong point. The authors promise a related web site will provide updated URLs between print editions of this book.√ĄPatrick Ragains, Univ. of Nevada, Reno (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

School Library Journal Review

This book identifies quick and useful paths to inexpensive and reliable information for students and teachers. The use of blue for URLs and section headings improves the appearance of this new edition and makes it very user-friendly. It includes the Bush administration and the 107th Congress, a detailed analysis of policies regarding e-government, expanded coverage of the Freedom of Information Act and examples of Web sites devoted to it, and statistics on specific topics. The question about why a print source is needed to navigate the Web is answered with methods for conducting a search that will have the best chance for locating information to meet a specific need. The author reminds us that we may miss valuable content by not differentiating between a report and a hearing. "Search Engines: Negotiating the Information Maze" presents the "why" of using government sources as well as a discussion of general search engines and Internet portals. "Web Pages for the Nation's Youth" will be of special interest. This broad heading includes aeronautics, alcohol and drugs, art, coping with natural disasters, energy and the environment, maps, geography and earth sciences, museums, social studies, transportation, and wildlife in captivity. The book concludes with an overview of Web-browser hardware and software.-Mary Lankford, Texas Education Agency, Austin (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Choice Review

The authors plan to revise this title every two years (the first edition was reviewed CH, Mar'00), but updates are posted to the publisher's home page . This excellent revision covers the Bush administration and the 107th Congress. Many chapters have been expanded, and a new chapter on e-gov covers the policy, implementation, and politics of federal government information. Digital reference service sites have been added throughout the chapters. Comprehensiveness and breadth of the coverage are impressive. As the previous reviewer noted, the book is far more than a mere listing of government Web sites. Its in-depth analysis of agency information makes it a good textbook candidate. Strongly recommended for any size or type of collection. M. Strange University of Wisconsin--LaCrosse

Table of Contents

List of Figuresp. xix
Prefacep. xxi
Acknowledgmentsp. xxv
Chapter 1 Government Information and Its Importancep. 1
Definitions: Publication, Information, Data, and Recordsp. 2
Examplesp. 3
Some So-Called Best and Popular Sitesp. 4
Why Is Government "Informational Matter" So Important?p. 5
General Issues to Be Aware of When Using Government "Informational Matter" and Web Sitesp. 6
Digital Governmentp. 6
What Are Government Web Sites and Web Pages?p. 8
Freedom of Information Actp. 9
Privacyp. 10
The Web versus Secrecyp. 11
Web Sites Do Not Convey "Official" Informationp. 13
Archival Sourcesp. 13
Loss of the Historical Recordp. 14
Electronic-Mail Messagesp. 14
Copyrightp. 15
Free or Fee?p. 15
Clarity of URL Addressesp. 15
Web in Political Campaignsp. 16
A New Administrationp. 16
Summaryp. 17
Notes and Referencesp. 18
Chapter 2 Government: Structure and Types of Publicationsp. 27
Legislative Branchp. 27
Executive Branchp. 33
Judicial Branchp. 34
Complexity of the Structurep. 34
Types of Publicationsp. 34
Bills and Resolutionsp. 36
Bulletinsp. 36
Catalogsp. 36
Circulars, Directives, Rules, and Regulationsp. 37
Decisions and Opinionsp. 37
Directoriesp. 38
Flyers, Brochures, Booklets, Pamphlets, and Fact Sheetsp. 38
Formsp. 38
Handbooks, Manuals, and Guidesp. 38
Hearingsp. 38
Journals and Proceedingsp. 39
Lawsp. 39
Maps, Atlases, and Chartsp. 39
Monographsp. 39
Motion Pictures and Sound Recordingsp. 39
Patentsp. 40
Periodicals, Newspapers, and Newslettersp. 40
Photographs and Imagesp. 40
Postersp. 40
Proceedingsp. 40
Public Notices and News Releasesp. 41
Reportsp. 41
Statisticsp. 41
Technical Documentationp. 42
Treaties and International Agreementsp. 42
Key Publicationsp. 42
Summaryp. 43
Notes and Referencesp. 44
Chapter 3 Search Engines: Negotiating the Information Mazep. 47
Government Information Locator Servicep. 49
Development of So-Called Comprehensive Accessp. 49
General Search Engines and Internet Portalsp. 51
More "Targeted" Search Enginesp. 52
DOTbotp. 53
Federal Web Locatorp. 53
FedWorldp. 54
GovBotp. 54
GovSpotp. 54
GPO Accessp. 54
Northern Light Technology Inc.p. 55
Thomasp. 56
Yahoo!p. 56
Summaryp. 56
Notes and Referencesp. 57
Chapter 4 Executive Branchp. 61
Department of Agriculturep. 61
The Research, Education, and Economics Agenciesp. 62
Farm Service Agencyp. 63
Forest Servicep. 63
Natural Resources Conservation Servicep. 63
Department of Commercep. 64
Bureau of Export Administrationp. 64
International Trade Administrationp. 65
National Institute of Standards and Technologyp. 65
National Oceanic and Atmospheric Administrationp. 65
National Technical Information Sciencep. 67
National Telecommunications and Information Administrationp. 67
Department of Defensep. 68
Department of Educationp. 68
Department of Energyp. 69
Energy Information Administrationp. 70
Los Alamos National Laboratoryp. 70
Office of Economic Impact and Diversityp. 70
Office of Environment, Safety and Healthp. 70
Office of Sciencep. 71
Office of Scientific and Technical Informationp. 71
Southwestern Power Administrationp. 71
Department of Health and Human Servicesp. 72
Centers for Disease Control and Preventionp. 72
Food and Drug Administrationp. 73
Health Care Financing Administrationp. 73
National Institutes of Healthp. 74
Department of Housing and Urban Developmentp. 74
Office of Healthy Homes and Lead Hazard Controlp. 75
Office of Public and Indian Housingp. 75
Department of the Interiorp. 76
U.S. Fish and Wildlife Servicep. 76
Bureau of Indian Affairsp. 77
Bureau of Land Managementp. 77
Minerals Management Servicep. 77
National Park Servicep. 77
Bureau of Reclamationp. 78
Office of Surface Miningp. 79
Department of Justicep. 79
Crime Mapping Research Centerp. 80
Drug Enforcement Administrationp. 81
Federal Bureau of Investigationp. 81
National Criminal Justice Reference Servicep. 81
Department of Laborp. 82
Employment Laws Assistance for Workers and Small Businessesp. 82
O*NET Projectp. 82
Mine Safety and Health Administrationp. 83
Occupational Safety and Health Administrationp. 83
Women's Bureaup. 83
Department of Statep. 83
Department of Transportationp. 86
Federal Aviation Administrationp. 87
Federal Railroad Administrationp. 87
National Highway Traffic Safety Administrationp. 87
Department of Treasuryp. 88
Bureau of Alcohol, Tobacco and Firearmsp. 88
Bureau of Engraving and Printingp. 88
Internal Revenue Servicep. 88
U.S. Customs Servicep. 89
U.S. Mintp. 89
U.S. Secret Servicep. 89
Department of Veterans Affairsp. 89
White Housep. 90
Executive Office of the Presidentp. 90
Council of Economic Advisorsp. 90
Council on Environmental Qualityp. 90
Domestic Policy Councilp. 91
National Economic Councilp. 91
National Security Councilp. 91
Office of Administrationp. 91
Office of Management and Budgetp. 91
Office of National AIDS Policyp. 92
Office of National Drug Control Policyp. 92
Office of Science and Technology Policyp. 92
Office of the United States Trade Representativep. 93
President's Foreign Intelligence Advisory Boardp. 93
Otherp. 93
Chief Information Officers Councilp. 93
Summaryp. 94
Notesp. 94
Chapter 5 Independent Establishments and Quasi-Government Agenciesp. 103
Aeronautics, Space Flight, and Space Researchp. 104
National Aeronautics and Space Administrationp. 104
Africap. 105
The African Development Foundationp. 105
Agriculturep. 105
Farm Credit Administrationp. 105
The Americasp. 106
The Inter-American Foundationp. 106
Bankingp. 106
Export-Import Bank of the United Statesp. 106
Federal Deposit Insurance Corporationp. 106
Federal Reserve Systemp. 107
National Credit Union Administrationp. 108
Civil Legal Assistancep. 108
Legal Services Corporationp. 108
Civil Rightsp. 108
U.S. Civil Rights Commissionp. 108
Communications Marketsp. 109
Federal Communications Commissionp. 109
Community Servicep. 110
Corporation for National Servicep. 110
Consumerismp. 110
Consumer Product Safety Commissionp. 110
Disabilityp. 110
National Council on Disabilityp. 110
U.S. Architectural and Transportation Barriers Compliance Boardp. 110
Economic Growth and Developmentp. 111
Commodity Futures Trading Commissionp. 111
Federal Maritime Commissionp. 111
Federal Trade Commissionp. 111
Overseas Private Investment Corporationp. 112
Tennessee Valley Authorityp. 112
Trade and Development Agencyp. 112
United States International Trade Commissionp. 112
Elections (Presidential and Congressional)p. 113
Federal Election Commissionp. 113
Emergency Assistance/Preparationp. 113
Federal Emergency Management Agencyp. 113
Employmentp. 114
U.S. Equal Employment Opportunity Commissionp. 114
Energyp. 114
Federal Energy Regulatory Commissionp. 114
Nuclear Regulatory Commissionp. 115
U.S. Nuclear Waste Technical Review Boardp. 116
Environmentp. 116
Environmental Protection Agencyp. 116
Federal Employmentp. 118
Federal Labor Relations Authorityp. 118
Federal Retirement Thrift Investment Boardp. 119
Merit Systems Protection Boardp. 119
Office of Government Ethicsp. 119
Office of Personnel Managementp. 119
Office of Special Counselp. 120
Gamingp. 120
National Indian Gaming Commissionp. 120
Historic Preservationp. 120
Advisory Council on Historic Preservationp. 120
Housingp. 121
Office of Federal Housing Enterprise Oversightp. 121
Humanitiesp. 121
National Endowment for the Artsp. 121
National Endowment for the Humanitiesp. 121
Intelligence Communityp. 122
Central Intelligence Agencyp. 122
Labor Relationsp. 124
Federal Law Relations Authorityp. 124
National Labor Relations Boardp. 124
Libraries and Museumsp. 124
Institute of Museum and Library Servicesp. 124
National Commission on Libraries and Information Sciencep. 124
Smithsonian Institutionp. 125
United States Holocaust Memorial Museump. 125
Managing Government Property/Businessp. 126
General Services Administrationp. 126
Managing Government Recordsp. 127
National Archives and Records Administrationp. 127
Mediationp. 132
National Mediation Boardp. 132
Monumentsp. 132
American Battle Monuments Commissionp. 132
Mutual Understanding with People of Other Countries (Communication)p. 132
International Broadcasting Bureaup. 132
Nuclear Health and Safetyp. 132
Defense Nuclear Facilities Safety Boardp. 132
Pension Plansp. 133
Pension Benefit Guaranty Corporationp. 133
Postal Servicep. 133
Postal Rate Commissionp. 133
United States Postal Servicep. 133
Railroad Travel and Workersp. 134
National Railroad Passenger Corporationp. 134
Railroad Retirement Boardp. 134
Science and Engineeringp. 134
National Science Foundationp. 134
Security Marketsp. 135
Securities and Exchange Commissionp. 135
Selective Service (for Military)p. 135
Selective Service Systemp. 135
Small Business Interestsp. 135
Small Business Administrationp. 135
TransAtlantic Small Business Initiativep. 136
Social Securityp. 137
Social Security Administrationp. 137
Transportationp. 138
The National Transportation Safety Boardp. 138
Workplacep. 138
Occupational Safety and Health Review Commissionp. 138
World Peace and Friendshipp. 139
Peace Corpsp. 139
The United States Institute of Peacep. 139
Summaryp. 139
Notes and Referencesp. 140
Chapter 6 Legislative Branchp. 147
Overviewp. 148
Congressional Directoryp. 149
THOMASp. 150
House of Representativesp. 152
Standing Committeesp. 152
Office of the Clerkp. 156
Speaker of the Housep. 157
Office of the Majority Leaderp. 157
Office of the Majority Whipp. 157
Office of the Minority Leaderp. 157
Democratic Whipp. 157
Office of Inspector Generalp. 157
Caucusesp. 158
The Senatep. 159
Committeesp. 159
Leadershipp. 162
Officersp. 162
Otherp. 162
Joint Committees (of Both Chambers)p. 163
Joint Economic Committeep. 163
Joint Committee on the Library of Congressp. 163
Joint Committee on Taxationp. 163
Joint Committee on Printingp. 163
Support Agenciesp. 164
Architect of the Capitolp. 164
Congressional Budget Officep. 164
General Accounting Officep. 164
Government Printing Officep. 165
The John C. Stennis Center for Public Servicep. 168
Library of Congressp. 168
Other Agenciesp. 173
Medicare Payment Advisory Commissionp. 173
Office of Technology Assessmentp. 173
Some Other Defunct Agenciesp. 173
Some Nongovernmental Web Sitesp. 174
CAPWEBp. 174
FedNetp. 174
The Hillp. 174
Roll Callp. 174
Summaryp. 174
Notes and Referencesp. 177
Chapter 7 Judiciary Branchp. 185
Court Decisions and Other Resourcesp. 188
Supreme Courtp. 191
Appellate Courtsp. 191
Trial Courtsp. 193
Military Courtsp. 201
Administration of the U.S. Courtsp. 202
Administrative Bodiesp. 203
Federal Judicial Centerp. 203
The Legal System: Reference and Research Aidsp. 204
Law Schools (Examples)p. 204
Other Web Sitesp. 204
Library of Congressp. 204
The Judicial Fellows Programp. 205
Federal Court Clerk's Associationp. 205
Supreme Court Historical Societyp. 205
American Judicature Societyp. 205
Other Sourcesp. 206
FindLawp. 206
Law.comp. 206
FedLawp. 206
CataLawp. 206
Examples of Fee-Based and Subscription Servicesp. 206
Summaryp. 207
Notes and Referencesp. 207
Chapter 8 Statisticsp. 217
Bureau of Economic Analysisp. 220
STAT-USAp. 221
Bureau of Justice Statisticsp. 221
Bureau of Labor Statisticsp. 222
Bureau of the Censusp. 224
Economic Censusp. 225
Demographic and Economic Surveysp. 225
CenStatsp. 226
Census Briefsp. 226
Map Galleryp. 227
Citation Patterns for Web-Based Census Filesp. 227
Key Sourcesp. 227
Bureau of Transportation Statisticsp. 228
Office of Airline Informationp. 229
Economic Research Servicep. 230
Energy Information Administrationp. 230
Internal Revenue Servicep. 231
National Agricultural Statistics Servicep. 231
National Center for Education Statisticsp. 232
National Center for Health Statisticsp. 232
Otherp. 233
Summaryp. 233
Notes and Referencesp. 238
Chapter 9 One-Stop Shopping and Electronic Reference Desksp. 243
FirstGovp. 243
Portals Aimed at Segments of Societyp. 245
Federal Consumer Information Center (FCIC), Blue Pages, and Consumer-Related Informationp. 245
U.S. Blue Pagesp. 247
Consumer Gatewayp. 247
American Workers and Their Familiesp. 247
Business Information, Service, Trade, and Transactionsp. 248
Educationp. 249
Food Safetyp. 250
Health Informationp. 250
How Standards Are Setp. 250
Immigrationp. 251
Nonprofit Sectorp. 251
Recreationp. 251
Research and Developmentp. 251
Electronic Reference Desksp. 252
Summaryp. 254
Chapter 10 Government Web-Based Servicesp. 257
Educationp. 260
Electronic Government and Information Technology Procurementp. 262
Health Carep. 262
Job Seekingp. 263
Postal Servicesp. 263
Selective Service Registrationp. 264
Social Securityp. 264
Summaryp. 264
Chapter 11 Maps and Geographic Information Systemsp. 267
Mapping Agenciesp. 268
Environmental Protection Agencyp. 268
Department of Defensep. 270
National Oceanic and Atmospheric Administrationp. 270
United States Geological Surveyp. 272
Bureau of the Censusp. 275
Bureau of Reclamationp. 276
Bureau of Transportation Statisticsp. 276
Centers for Disease Control and Preventionp. 276
Central Intelligence Agencyp. 276
Forest Servicep. 277
Federal Emergency Management Agencyp. 277
National Park Servicep. 278
Natural Resources Conservation Servicep. 279
Department of Housing and Urban Developmentp. 279
Federal Communications Commissionp. 280
Federal Highway Administrationp. 280
Federal Transit Administrationp. 280
Otherp. 280
Federal Geographic Data Committeep. 281
Summaryp. 281
Notes and Referencesp. 282
Chapter 12 Selected Subjectsp. 287
Copyright and Intellectual Property Rightsp. 288
Disabilitiesp. 288
Electronic Commercep. 289
Endangered Plants and Animalsp. 290
Financial Aidp. 290
Freedom of Information Actp. 291
Genealogyp. 294
Bureau of the Censusp. 294
Bureau of Land Managementp. 294
National Archives and Records Administrationp. 295
United States Geological Surveyp. 295
Bureau of Indian Affairsp. 295
Otherp. 296
Grant-Seeking and Contracting Opportunitiesp. 296
Historic Preservationp. 298
Patents and Trademarksp. 298
Rules and Regulationsp. 300
Code of Federal Regulationsp. 300
Federal Registerp. 301
Summaryp. 301
Notes and Referencesp. 302
Chapter 13 Web Pages for the Nation's Youthp. 309
Aeronautics, Space Flight, and Astronomyp. 314
Just for Kidsp. 314
NASA Frequently Asked Questionsp. 314
NASA Multimedia Galleryp. 314
StarChildp. 314
Agriculturep. 315
CYFERNet Kid's Spacep. 315
USDA for Kidsp. 315
Alcohol and Drugsp. 316
FDA Kidsp. 316
For Kids Onlyp. 316
The Artsp. 316
Artsedgep. 316
Business and Financep. 316
Learning Bankp. 316
OPIC for Kidsp. 316
Treasury's Page for Kidsp. 317
Career Planningp. 317
BLS Career Informationp. 317
Consumer Protectionp. 317
FDA Kidsp. 317
The Further Adventures of KIDD Safetyp. 317
Coping with Natural Disastersp. 318
FEMA for Kidsp. 318
Criminal Justicep. 318
FBI Kids and Youth Educational Pagep. 318
Justice for Kids and Youthp. 318
Educationp. 319
Afterschool.govp. 319
The NCES Classroomp. 319
Engraving and Printingp. 319
B.E.P. Kid's Pagep. 319
Energy and the Environmentp. 319
EIA Kid's Pagep. 319
EPA Student Centerp. 320
Especially for Kidsp. 320
Especially for Kidsp. 320
Explorers' Clubp. 320
Frog Web.govp. 320
Interesting Facts from NOAAp. 321
Kidzzonep. 321
Kids on the Webp. 321
Kids' Pagep. 321
Kid's Stuffp. 321
MMS Kids Pagep. 321
Nature Watchp. 322
Water Science for Schoolsp. 322
Health Carep. 322
CancerNetp. 322
Hazardous Waste Sites and Children's Health Risksp. 322
HHS Pages for Kidsp. 322
Kids Areap. 323
Smoke-Free Kidsp. 323
Student Homepagep. 323
Intelligence Communityp. 323
CIA for Kidsp. 323
Laborp. 323
DOL K-12p. 323
Maps, Geography, and Earth Sciencesp. 324
Learning Webp. 324
TerraWeb for KIDS!p. 324
Militaryp. 324
Air Force Link Juniorp. 324
Museumsp. 324
Kids' Castlep. 324
Native American Customs, Culture, and Traditionsp. 325
Fun Stuff for Kidsp. 325
Patentsp. 325
KIDS Pagesp. 325
Science and Technologyp. 325
Just for Kidsp. 325
NOAA Education Resourcesp. 325
Sci4Kidsp. 326
Social Studiesp. 326
Ben's Guide to U.S. Government for Kidsp. 326
Digital Diplomacy for Studentsp. 326
The Exhibit Hallp. 326
Kids Next Doorp. 327
Kids Sectionp. 327
Presidents of the United Statesp. 327
The White House for Kidsp. 327
YouthlinKp. 328
Transportationp. 328
Education, Career Development, and Safety Awarenessp. 328
Especially for Kids and Teensp. 328
Safety Cityp. 328
Veteransp. 328
Cool Stuff for Young Peoplep. 328
Wildlife in Captivityp. 329
National Zoop. 329
Workforce and Workplacep. 329
Safe Work/Safe Kidsp. 329
Summaryp. 329
Chapter 14 E-Gov Comes to the Federal Governmentp. 333
Backgroundp. 333
Policy Environmentp. 334
Privacy Actp. 334
Paperwork Reduction Actp. 335
Computer Security Actp. 337
Computer Matching and Privacy Protection Actp. 337
Electronic Freedom of Information Amendmentsp. 338
Clinger-Cohen Actp. 339
E.O. 13011: Federal Information Technology Managementp. 340
PDD 63: Critical Infrastructure Protectionp. 343
Rehabilitation Act Amendmentsp. 344
Government Paperwork Elimination Actp. 345
Children's Online Privacy Protection Actp. 346
OMB Memoranda: Federal Web Site Privacyp. 346
Electronic Commercep. 347
Government Information Security Amendmentsp. 349
Implementationp. 351
Communicationp. 351
Information Accessp. 351
Service Deliveryp. 352
Procurementp. 353
Securityp. 353
Privacyp. 354
Managementp. 355
Maintenancep. 356
Digital Dividep. 358
Emergency Responsep. 358
Oversightp. 360
Summaryp. 360
Notes and Referencesp. 361
Chapter 15 Web Browser Hardware and Softwarep. 369
Hardwarep. 369
Web Browser Basicsp. 372
Web Browser Viewersp. 374
File Formats Used by U.S. Government Web Sitesp. 376
Specialized Softwarep. 378
Webcasting and Streaming Audio and Video Filesp. 379
Interactivityp. 379
Staying Currentp. 380
Additional Services from U.S. Government Web Sitesp. 380
And Lastlyp. 382
Notes and Referencesp. 382
Appendix Other Useful Web Sitesp. 385
Government Body Indexp. 389
Selected Title Indexp. 399
About the Authorsp. 405