Cover image for The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations
Title:
The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations
Author:
Cherniss, Cary.
Edition:
First edition.
Publication Information:
San Francisco : Jossey-Bass, [2001]

©2001
Physical Description:
xxxii, 352 pages : illustrations ; 25 cm.
Language:
English
Contents:
Emotional intelligence and organizational effectiveness / Cary Cherniss -- Emotional intelligence : issues in paradigm building / Daniel Goleman -- An EI-based theory of performance / Daniel Goleman -- The economic value of emotional intelligence competencies and EIC-based HR programs / Lyle M. Spencer -- Measurement of individual emotional competence / Marilyn K. Gowing -- Group emotional intelligence and its influence on group effectiveness / Vanessa Urch Druskat, Steven B. Wolff -- Using human resource functions to enhance emotional intelligence / Ruth L. Jacobs -- The challenge of hiring senior executives / Claudio Fernández-Aráoz -- Training for emotional intelligence : a model / Cary Cherniss, Daniel Goleman -- How and why individuals are able to develop emotional intelligence / Richard E. Boyatzis -- Developing emotional competence through relationships at work / Kathy E. Kram, Cary Cherniss -- Implementing emotional intelligence programs in organizations / Cary Cherniss, Robert D. Caplan.
Electronic Access:
Table of Contents http://www.loc.gov/catdir/toc/onix07/2001000675.html
ISBN:
9780787956905
Format :
Book