Cover image for Fish! tales : real stories to help you transform your workplace and your life
Fish! tales : real stories to help you transform your workplace and your life
Lundin, Stephen C., 1941-
Personal Author:
Publication Information:
New York : Hyperion, 2002.
Physical Description:
viii, 176 pages ; 23 cm
Format :


Call Number
Material Type
Home Location
Item Holds
HF5549.5.M63 L862 2002 Adult Non-Fiction Non-Fiction Area
HF5549.5.M63 L862 2002 Adult Non-Fiction Non-Fiction Area

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Fish! told the story of a fictional company which transformed itself by applying lessons learned from Seattles famous Pike Place Fish market. Now, with Fish! Tales, readers can learn how real-life businesses and individuals energized their workplaces--and their lives--by implementing the lessons from Fish! Best of all, the book stands on its own for newcomers to the Fish! philosophy.

Fish! Tales focuses on diverse companies, such as a bustling Sprint regional customer service center, a quiet neuro-surgical unit at a major hospital, and a brilliant car dealership. It features dozens of short takesquick and easy ways to apply the Fish! philosophy right now. And it includes a detailed program with specific steps and action plans.

Author Notes

Stephen C. Lundin, Ph.D., is a filmmaker, graduate business school professor, and professional speaker. He runs a corporate membership seminar series as part of the Institute for Management Studies and leads the Institute for Creativity and Innovation at the University of St. Thomas in Minneapolis. He lives in Minnesota.

Harry Paul is currently a full time motivational speaker. He lives in San Diego.

John Christensen, an award-winning filmmaker, lives is Minneapolis. He is now CEO of ChartHouse Learning Corporation, the leading producer of corporate learning films, including Fish!, the video, which has been adopted by thousands of corporations nationwide. He lives in Minnesota.

Reviews 1

Booklist Review

This is the sequel to Fish! (2000)--four life lessons learned by observing workers at Seattle's Pike Place Fish Market. And although that book inspired some awful puns, this follow-up book not only captures Fish!'s philosophical essences--play, be there, make their day, and choose your attitude--but also showcases four examples of success, from a well-regarded hospital in Missouri to a Rochester, New York, car dealership. The similarities? Repetitive and boring work and dismal work environments, all in industries reputed to offer less than desirable careers. Lundin and crew document with care the four befores and afters, intersperse brief Reader's Digest-type anecdotes, and then outline 12 personal activities for a dozen weeks--whether it's a gratitude journal or my favorite random act of kindness. Change does indeed happen one person at a time. Barbara Jacobs.

Table of Contents

Introductionp. vii
The Fundamentals of Fish!p. 1
Section 1 Play: Play is not just an activity; it's a state of mind that brings new energy and sparks creativityp. 9
A Company That Has Fun Connecting: Sprint Global Connection Servicesp. 13
Small Bitesp. 36
Section 2 Make Their Day: The world becomes a better place the moment you act on an intention to serve anotherp. 41
Driven to Serve Others: Rochester Ford Toyotap. 45
Small Bitesp. 70
Section 3 Be There: You can multi-task with "stuff," but you need to "be there" for peoplep. 75
The Gift of Being Present: Missouri Baptist Medical Centerp. 79
Small Bitesp. 101
Section 4 Choose Your Attitude: The attitude you have right now is the one you are choosing. Is it the one you want?p. 105
Let It Rain: Tile Technology Roofing Companyp. 107
Small Bitesp. 132
Section 5 Let's Go Fish!ing: Fish! for 12 weeks and discover the richer and more rewarding life that is just a few choices awayp. 137
Acknowledgments and Authors' Notep. 173