Cover image for Designing organizations : an executive guide to strategy, structure, and process
Designing organizations : an executive guide to strategy, structure, and process
Galbraith, Jay R.
Personal Author:
New and revised.
Publication Information:
San Francisco : Jossey-Bass, 2002.
Physical Description:
xviii, 197 pages : illustrations ; 24 cm.
Format :


Call Number
Material Type
Home Location
Item Holds
HD58.9 .G35 2002 Adult Non-Fiction Central Closed Stacks

On Order



A thoroughly revised second edition of the leader's concise guide to the process of creating and managing an organisation, no matter how complex, that will achieve unique competitive advantages and be poised to respond effectively and rapidly to customer demands.

In this book executives, managers, and consultants will find the concrete tools they need to select and implement an efficient design that creates superior and more competitive performance. In addition to analysing the four key forces shaping today's organisations -- buyer power, variety, change, and speed -- this new edition addresses the concerns of new economy by expanding on the section on the Flexible Organization and includes a new section on organising around the customer. The book:
* Describes what leaders can do to effect the change process
* Addresses the concerns of new economy companies
* Contains rich examples from successful companies

Author Notes

Jay R. Galbraith -- an internationally recognized expert on organization design -- is a senior research scientist at the Center for Effective Organizations at the University of Southern California and professor emeritus at the International Institute for Management Development (IMD) in Lausanne, Switzerland.

Table of Contents

Table, Figures, and Exhibitsp. xi
Prefacep. xv
About the Authorp. xvii
1. Introduction: Six Immutable Forces Shaping Today's Organizationsp. 1
2. Choosing an Effective Designp. 9
3. Matching Strategy and Structurep. 17
4. Linking Processes to Coordination Needsp. 38
5. Creating and Integrating Group Processesp. 56
6. Designing a Reconfigurable Organizationp. 73
7. Organizing Around the Customerp. 91
8. Customer-Focused Structuresp. 116
9. Creating a Virtual Corporationp. 135
10. Organizing the Continuous Design Processp. 154
Referencesp. 181
Indexp. 183