Cover image for The boundaryless organization : breaking the chains of organizational structure
The boundaryless organization : breaking the chains of organizational structure
Ashkenas, Ronald N.
Second edition.
Publication Information:
San Francisco, CA : Jossey-Bass, [2002]

Physical Description:
xxxviii, 346 pages : illustrations ; 24 cm.
General Note:
"Revised and updated"
Added Author:
Format :


Call Number
Material Type
Home Location
Item Holds
HD58.8 .B675 2002 Adult Non-Fiction Central Closed Stacks

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In 1995 The Boundaryless Organization showed companies how to sweep away the artificial obstacles-such as hierarchy, turf, and geography-that get in the way of outstanding business performance. Now, in this completely revised edition of their groundbreaking work, management experts Ron Ashkenas, Dave Ulrich, Todd Jick, and Steve Kerr offer an up-to-date version of their comprehensive guide to help any organization go "boundaryless"-and become a company with the ability to quickly, proactively, and creatively adjust to changes in the environment. With new examples, a new commentary on the developments of the last five years, and illuminating first-hand accounts from pioneering senior executives, the authors once again show why "boundaryless" is a prerequisite for any organization trying to succeed in the economy of the twenty-first century.

Author Notes

Ron Ashkenas is a managing partner of Robert H. Schaffer & Associates in Stamford, Connecticut. A leading consultant to CEOs on organizational transformation, his articles have appeared in Harvard Business Review and other leading business publications. His clients have included General Electric, GlaxoSmithKline, the World Bank, and numerous other public and private sector firms.
Dave Ulrich is professor of business administration at the University of Michigan. He was named by Business Week as one of the world's top ten educators in management and the top educator in human resources.
Todd Jick, formerly a professor at Harvard Business School, is a managing partner with the Center for Executive Development in Cambridge, Massachusetts. He has consulted with numerous companies in the United States and Europe including Merrill Lynch, PricewaterhouseCoopers, Novartis, and Cadbury Schweppes.
Steve Kerr is chief learning officer and a managing director of Goldman Sachs. A former dean at the University of Southern California and former professor of management at the University of Michigan, he was the first chief learning officer for General Electric.

Table of Contents

C. K. PrahaladLawrence A. Bossidy
Forewordp. ix
Forewordp. xv
Prefacep. xvii
The Authorsp. xxxv
1 A New World Order: Rising to the Challenge of New Success Factorsp. 1
Stepping Up to the Line: How Boundaryless Is Your Organization?p. 28
Part 1 Free Movement Up and Down: Crossing Vertical Boundariesp. 31
First Person: Cesar Guajardo, General Director, Praxair Mexicop. 31
2 Toward a Healthy Hierarchyp. 37
Stepping Up to the Line: How Healthy Is Your Organization's Hierarchy?p. 58
3 Rewiring and Retuning the Hierarchyp. 62
Part 2 Free Movement Side to Side: Crossing Horizontal Boundariesp. 103
First Person: Daniel Vasella, Chairman and CEO, Novartis AGp. 103
4 Beyond Turf and Territoryp. 109
Stepping Up to the Line: How Congruent Are Your Organization's Horizontal Boundaries?p. 134
5 Integrating Resources to Serve the Customerp. 138
Part 3 Free Movement Along the Value Chain: Crossing External Boundariesp. 179
First Person: Jim Madden, President, CEO, and Chairman of the Board, Exultp. 179
6 Toward Partnership with Customers and Suppliersp. 185
Stepping Up to the Line: How Well Linked Is Your Organization's Value Chain?p. 208
7 Strengthening the Value Chainp. 212
Part 4 Free Global Movement: Crossing Geographic Boundariesp. 243
First Person: Mieko Nishimizu, Vice President, World Bank South Asia Regionp. 243
8 Toward the Global Corporationp. 247
Stepping Up to the Line: How Far Along the Path to Globalization Is Your Organization?p. 274
9 Actions for Global Learners, Launchers, and Leadersp. 277
10 Conclusion: Leading Toward the Boundaryless Organizationp. 304
Stepping Up to the Line: Are You a Boundaryless Leader?p. 320
Notesp. 325
Indexp. 333