Cover image for Evolution in reference and information services : the impact of the Internet
Evolution in reference and information services : the impact of the Internet
Su, Di.
Publication Information:
Binghamton, NY : Haworth Information Press, [2001]

Physical Description:
xviii, 230 pages ; 22 cm
General Note:
Co-published simultaneously as The reference librarian, no. 74, 2001.
From magicians to teachers : the development of electronic reference in libraries, 1930-2000 / Joseph E. Straw -- The impact of the Internet : increasing the reference librarian's role as teacher / Charity B. Hope, Sandra Kajiwara, Mengxiong Liu -- Reference, mental models and teaching technology / D. Scott Brandt -- The evolution of Internet training in a corporate library / Jack Styczynski -- E-mail reference : who, when, where, and what is asked / Naomi Lederer -- Internet engineering reference : an academic strategy / Susan B. Ardis -- Meeting reference responsibilities through library Web sites / Michael Adams -- Evaluating electronic reference services : issues, approaches and criteria / Eric Novotny -- Historical fabrications on the Internet : recognition, evaluation, and use in bibliographic instruction / John A. Drobnicki, Richard Asaro -- Government information on the Web / Robert Machalow -- Finding and evaluating health sources on the Internet : an overview / David Garnes, Carolyn Mills -- The impact of "scholar's workstations" in an undergraduate academic library : would a holistic approach work? / Tina C. Fu, Kim Bartosz, Guy LaHaie -- Libraries to labs : managing public access computer labs in an academic library environment / Sheryl Moore.
Added Author:
Added Uniform Title:
Reference librarian.

Format :


Call Number
Material Type
Home Location
Item Holds
Z711.47 .E96 2001 Adult Non-Fiction Non-Fiction Area

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Explore ways to bring and keep your library's electronic services up to date!

From editor Di Su: "Some years ago, if you were told that a library's catalog would be available on a 24/7/365 basis, you'd think it was just another fiction. Perhaps as influential as Johannes Gutenberg's invention of movable type printing, the Internet is one of the most significant happenings in the information world in modern times."

In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, Evolution in Reference and Information Services: The Impact of the Internet will enable you to make the most of the new opportunities that current technologies offer. This valuable book will also help you and your library avoid the pitfalls and new challenges to professional competency that come along with electronic research.

Evolution in Reference and Information Services: gives you a review of the history of electronic reference looks at the increasing role of librarians as teachers and providers of technical help for users provides case studies and ways to evaluate electronic research methods suggests strategies for providing effective electronic services examines government Web sites explores Internet sources of health information shows you how to establish electronic services through your library's portal site looks at how to manage a library computer lab and much more!

Reviews 1

Booklist Review

The dynamic character of reference and information service is not a new development, but the Internet's impact on the way librarians provide that service has been so fast and so pervasive that a guidebook might prove useful. This work has been copublished as volume 35, number 74 of the Reference Librarian. It includes an analysis of how the Internet has enhanced library service as well as practical suggestions on making the most of technological advances and leading, rather than following, library users. Written by working professionals, the chapters describe the evolution of librarians from information providers to teachers, offer case studies that reveal useful marketing strategies, and suggest ways to evaluate both electronic reference services and sources. In addition, there are pointers on managing library computer labs and setting up new libraries with computer capabilities. This book should be helpful for the library-school student and for the practicing librarian trying to comprehend the changing role of the reference librarian. --Sally Sartain Jane

Table of Contents

Joseph E. StrawCharity B. Hope and Sandra Kajiwara and Mengxiong LiuD. Scott BrandtJack StyczynskiNaomi LedererSusan B. ArdisMichael AdamsEric NovotnyJohn A. Drobnicki and Richard AsaroRobert MachalowDavid Garnes and Carolyn MillsTina C. Fu and Kim Bartosz and Guy LaHaieSheryl Moore
Prefacep. xv
From Magicians to Teachers: The Development of Electronic Reference in Libraries: 1930-2000p. 1
Teaching and Training
The Impact of the Internet: Increasing the Reference Librarian's Role as Teacherp. 13
Reference, Mental Models and Teaching Technologyp. 37
The Evolution of Internet Training in a Corporate Libraryp. 49
Electronic Services
E-Mail Reference: Who, When, Where, and What Is Askedp. 55
Internet Engineering Reference--An Academic Strategyp. 75
Meeting Reference Responsibilities Through Library Web Sitesp. 91
Evaluation and Analysis
Evaluating Electronic Reference Services: Issues, Approaches and Criteriap. 103
Historical Fabrications on the Internet: Recognition, Evaluation, and Use in Bibliographic Instructionp. 121
Government Information on the Webp. 165
Finding and Evaluating Health Sources on the Internet: An Overviewp. 177
Information Technology (It) Management
The Impact of "Scholar's Workstations" in an Undergraduate Academic Library: Would a Holistic Approach Work?p. 187
Libraries to Labs: Managing Public Access Computer Labs in an Academic Library Environmentp. 207
Indexp. 221