Cover image for American samurai : a warrior for the coming dark ages of American business
Title:
American samurai : a warrior for the coming dark ages of American business
Author:
Lareau, William.
Personal Author:
Edition:
Warner Books edition.
Publication Information:
New York, NY : Warner Books, 1992.

©1991
Physical Description:
x, 336 pages : illustrations ; 23 cm
General Note:
Originally published: Clinton, NJ : New Win Pub., 1991.
Language:
English
ISBN:
9780446393607
Format :
Book

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HD58.9 .L37 1991C Adult Non-Fiction Central Closed Stacks
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Summary

Summary

In the tradition of Theory Z, a management expert explains how America can regain its #1 economic power status by using Japanese business techniques. In this unique guide, business people will discover why managers are responsible for 99% of all day-to-day business breakdowns, why building to specs guarantees stagnation, and more.


Table of Contents

Introductionp. ix
1. We're Not Number One Anymorep. 1
2. The Myth of American Superiority as the Root of our Bad Management Practicesp. 11
3. The Coming Dark Ages of American Businessp. 20
4. The Management Theory and Practice That's Destroying American Businessp. 29
5. The Code of the American Samuraip. 49
6. Management's Obsession with Outcomes must be Abandonedp. 56
7. Out-of-Process Defect Inspection must be Eliminatedp. 62
8. Lies, Damned Lies, and Statisticsp. 73
9. Employees are the Number One Natural Resourcep. 89
10. Quality Isn't Number One--It's the Only One!p. 100
11. It's Never "Soup Yet" in the World of Process Improvementp. 110
12. Drive a Stake into the Ground, not into your Foot: Benchmarks Instead of Objectivesp. 127
13. "Real" Managers aren't Bossesp. 137
14. "Real" Employees do it Their Way!p. 148
15. Real Plans: Not 8 1/2 [times] 11-Inch, 10-Pound Doorstopsp. 166
16. Training Makes Money the Old-Fashioned Way--It Earns it!p. 177
17. Performance to Specification Costs You Moneyp. 191
18. You Can't Do it Alone: Suppliers are Team Membersp. 202
19. Performance Appraisals: Why do We Punish Ourselves?p. 216
20. The Letter, as well as the Spirit, of the Codep. 236
21. Low Tech is the Right Tech (For Profits)p. 247
22. Everybody on Board the Design Train Early!p. 269
23. Concensus Decision Making: the Great Unknown of American Businessp. 286
24. Everybody Puts 'em on One Leg at a Timep. 299
25. We March at Dawn (Getting it Done)p. 306
Bibliographyp. 320
Indexp. 322