Cover image for 30 days to a happy employee : how a simple program of acknowledgment can build trust and loyalty at work
30 days to a happy employee : how a simple program of acknowledgment can build trust and loyalty at work
Gandy, Dottie Bruce.
Personal Author:
Publication Information:
New York : Simon & Schuster, [2001]

Physical Description:
202 pages ; 22 cm
General Note:
"A Fireside book."
Format :


Call Number
Material Type
Home Location
Item Holds
HF5549.5.J63 G627 2001 Adult Non-Fiction Non-Fiction Area

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It's not more money, bigger offices, better benefits, or flextime. Recent surveys reveal that the number one reason employees quit their jobs is that they don't feel valued on a human level. Growing employment opportunities and the lure of Internet companies have brought this prob- lem to near crisis level. Now, Dottie Gandy, a former regional director with the Franklin Covey Company, provides a simple, principle-based solution that will work to solve the problem in any business. In this clear, straight-foward book, she gives us a step-by-step plan that managers can implement immediately and which yields compelling results, including:
A strong sense of loyalty and commitment among employees
A new corporate culture built on a foundation of trust and designed to weather storms
A renewed sense of mission that can have a substantial impact on the bottom line

Author Notes

Dottie Bruce Gandy, a business executive & entrepreneur who established two successful consulting practices, has focused throughout her career on helping organizations retain employees by winning their trust & loyalty. She directed a Texas-based regional office for the Franklin Covey company, leaving that job to write this book. She lives in Dallas, Texas.

(Bowker Author Biography)

Reviews 1

Publisher's Weekly Review

People leave jobs because they don't feel respected, not because of salary, says business consultant Gandy. In this month-long program, she directs employers to work with employees to improve communications, while employers deliberately praise accomplishments. Some techniques practice praise at home first may help some, but most readers will want more serious, innovative suggestions. (June) (c) Copyright PWxyz, LLC. All rights reserved



Introduction Next to physical survival, the greatest need of a human being be affirmed, to be validated, to be appreciated.

Table of Contents

Author?s Note
Chapter 1 Beyond the Paycheck...for a Reason
Chapter 2 Once Upon a Performance Review
Chapter 3 The High Cost of Low Trust
Chapter 4 A Thirty-Day Journey That Lasts a Lifetime
Chapter 5 The 30-Day Process: Motivation or Manipulation?
Chapter 6 Putting Down Stakes Where It Matters
Chapter 7 It Takes One to Know One
Chapter 8 The Acknowledgment Domino Effect
Chapter 9 Even More Ways to Celebrate You
Chapter 10 (Ap)praising Performance
Chapter 11 Sometimes the Best Place to Begin Is at Home
Chapter 12 The "Lowe" Down on TDIndustries
Chapter 13 The Best Place to Get Organized Is Also the Best Place to Work
Chapter 14 Living and Working in a State of "Grace"
Chapter 15 Now What?
Appendix I A Summary of the 30-Day Process Guidelines
Appendix II Frequently Cited Traits
Appendix III A Sample List of Thirty Traits