Cover image for The HR scorecard : linking people, strategy, and performance
The HR scorecard : linking people, strategy, and performance
Becker, Brian E.
Personal Author:
Publication Information:
Boston, Mass. : Harvard Business School Press, [2001]

Physical Description:
xiii, 235 pages : illustrations ; 25 cm
Format :


Call Number
Material Type
Home Location
Item Holds
HD58.9 .B43 2001 Adult Non-Fiction Non-Fiction Area

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Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance. Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy--what the authors describe as an HR Scorecard--and measuring its activities in terms that line managers and CEOs will find compelling. Analyzing how each element of the HR system can be designed to enhance firm performance and maximize the overall quality of human capital, this important book heralds the emergence of HR as a strategic powerhouse in today's organizations.

Author Notes

Brian E. Becker is a Professor and Department Chair of Organizations and Human Resources at the State University of New York at Buffalo.

Table of Contents

David Norton
Forewordp. ix
Preface and Acknowledgmentsp. xi
1 HR as a Strategic Partner: The Measurement Challengep. 1
2 Clarifying and Measuring HR's Strategic Influence: Introduction to a Seven-Step Processp. 27
3 Creating an HR Scorecardp. 53
4 Cost-Benefit Analyses for HR Interventionsp. 79
5 The Principles of Good Measurementp. 107
6 Measuring HR Alignmentp. 131
7 Competencies for HR Professionalsp. 155
8 Guidelines for Implementing an HR Scorecardp. 183
Appendix Research and Resultsp. 207
Notesp. 215
Indexp. 223
About the Authorsp. 235