Cover image for The distance manager : a hands-on guide to managing off-site employees and virtual teams
The distance manager : a hands-on guide to managing off-site employees and virtual teams
Fisher, Kimball.
Personal Author:
Publication Information:
New York : McGraw-Hill, [2001]

Physical Description:
xviii, 252 pages : illustrations ; 24 cm
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Format :


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HD2336.3 .F57 2001 Adult Non-Fiction Central Closed Stacks

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Global business demands and new technologies have created a virtual workplace for many companies, with employees and teams routinely collaborating from distant geographical locations on the road, from home, at client sites--even on the other side of the globe. The Distance Manager provides practical information and tools to help managers bridge the communication gaps created by geographical separation, and get peak performance from employees they rarely see. This handbook is perfect for sales managers, project team leaders, senior managers, and anyone who manages people at more than one location. Key topics include:
* Using e-mail, teleconferencing, and videoconferencing for maximum effectiveness
* Mastering the people skills required to manage from a distance
* Virtual team building, and strategies for managing multiple locations

Author Notes

Kimball Fisher and Mareen Fisher are co-founders of The Fisher Group, Inc. and have worked with many Fortune 100 companies to implement high- performance management systems. They have consulted to clients in North America, Western Europe, Asia and Africa with companies such as Amoco, Apple Computers, Chevron, Corning, Delphi/Delco, Hewlett-Packard, Monsanto, Motorola, NBC, PepsiCo, Proctor and Gamble, The Port of Seattle, Shell, and Weyerhaeuser. The Fishers have trained thousands of managers. They are widely published and are popular speakers on teams, leadership and organization design. Kimball. Fisher is author of Leading Self-Directed Work Teams and co-author of Tips for Teams.

Table of Contents

Distance Managing: The Foundation Principles
The Seven Competencies of an Effective Distance Manager
Five Things The Cripple the Effectiveness of the Distance Manager
What Employees Want from a Distance Manager
Six Types of Virtual Teams
Stay Connected and Coordinated: The Dos and Don'ts
The Distance Coach: Getting Peak Performance
Distance Team Building: Building Skills in Remote Sites
Distance Training: Building Skills in Remote Sites
Bulding Trust from a Distance
Overcoming the Isolation of the Satellite Office
Managing Employees Who Work at Home
Leading People Who Don't Report to You
The Necessity of Face-to-Face Meetings
Celebrating from a Distance
The Distance Technology Handbook
Setting Up a Virtual Office: The BasicHardware and Communications Lines People Need
How to Use the Telephone
The Distance Manager's Guide to Efficient Teleconferences
Videoconferencing: Technology and Table Manners
Managing by E-mail - Without Letting It Take over Your Life
Using Web Tools: Effective Shared Workplaces and Files
Web Conferencing: Working with Whiteboards and Web Meetings
The Distance Manager in Action
The Distance Sales Manager at Xerox
The Distance Project Manager at International Paper
The Distance Product Development Manager at Hewlett-Packard
The Distance Senior Manager at Weyerhaeuser