Cover image for The new planning for results : a streamlined approach
The new planning for results : a streamlined approach
Nelson, Sandra S.
Personal Author:
Publication Information:
Chicago : American Library Association, 2001.
Physical Description:
xiii, 315 pages : illustrations ; 28 cm
Added Corporate Author:
Format :


Call Number
Material Type
Home Location
Item Holds
Z678 .N454 2001 Adult Non-Fiction Non-Fiction Area-Oversize

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A classic resource, Planning for Results has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. The New Planning for Results continues that tradition in an all-in-one guide that outlines a tested, results-driven planning process - revamped and streamlined to enable libraries to respond quickly to rapidly changing environments. Nelson's brand new approach focuses on the essential steps necessary to draft a forward-looking plan for any public library, regardless of organizational structure or size. New to this edition is an information-gathering toolkit for performing research and using customer surveys to provide a higher, more responsive level of service. The recommended planning time line has been reduced from eight to ten months down to four months in this edition and the previous twenty-three planning tasks have been combined to make twelve. Dynamic and flexible, adaptable and easy to implement, the planning process reflected here will help libraries, with budgets from shoestring to generous, anticipate and prepare for change. Benefit from improvements to the process based on feedback from librarians a

Table of Contents

Forewordp. vii
Acknowledgmentsp. xi
Introductionp. 1
Part 1 The Planning Processp. 11
Chapter 1 Prepare: Planning to Planp. 13
Task 1 Design the Planning Processp. 15
Task 2 Prepare Board, Staff, and Committeep. 31
Chapter 2 Imagine: Identifying Possibilitiesp. 41
Task 3 Determine Community Visionp. 44
Task 4 Identify Community Needsp. 50
Chapter 3 Design: Inventing the Futurep. 61
Task 5 Select Service Responsesp. 64
Task 6 Write Goals and Objectivesp. 78
Chapter 4 Build: Assembling the Futurep. 89
Task 7 Identify Preliminary Activitiesp. 92
Task 8 Determine Resource Requirementsp. 102
Chapter 5 Communicate: Informing the Stakeholdersp. 117
Task 9 Write the Basic Plan and Obtain Approvalp. 119
Task 10 Communicate the Results of the Planning Processp. 124
Chapter 6 Implement: Moving into the Futurep. 129
Task 11 Allocate or Reallocate Resourcesp. 132
Task 12 Monitor Implementationp. 141
Part 2 Public Library Service Responsesp. 145
Basic Literacyp. 151
Business and Career Informationp. 156
Commonsp. 161
Community Referralp. 166
Consumer Informationp. 172
Cultural Awarenessp. 178
Current Topics and Titlesp. 183
Formal Learning Supportp. 188
General Informationp. 195
Government Informationp. 200
Information Literacyp. 205
Lifelong Learningp. 211
Local History and Genealogyp. 216
Part 3 Tool Kitp. 221
Groups: Identifying Optionsp. 223
Groups: Reaching Agreementp. 235
Library Communicationp. 246
Presenting Datap. 265
Part 4 Workformsp. 279
A Selecting Planning Committee Membersp. 281
B Community Datap. 282
C Community Vision Statementp. 287
D SWOT Analysis of the Communityp. 289
E Library Datap. 291
F Developing Your Own Service Responsep. 296
G SWOT Analysis of the Libraryp. 299
H Writing Objectivesp. 301
I Analyzing Activities--Effectivenessp. 302
J Analyzing Activities--Efficiencyp. 303
K Gap Analysisp. 304
L Activity Budgetp. 305
M Forced-Choices Processp. 307
Indexp. 309