Cover image for Business etiquette for dummies
Business etiquette for dummies
Fox, Sue, 1949-
Personal Author:
Publication Information:
Foster City, CA : IDG Books Worldwide, Inc., [2001]

Physical Description:
xxii, 336 pages : illustrations ; 24 cm.
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Added Author:
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Call Number
Material Type
Home Location
Item Holds
HF5389 .F696 2001 Adult Non-Fiction Open Shelf
HF5389 .F696 2001 Adult Non-Fiction Open Shelf

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While the basics of business etiquette remain the same, there are many situations that need redefinition and rethinking in today's business world. How do you promote the right sort of relationships in the global office? What are the new rules for the way we dress and converse with clients, colleagues, and bosses? What about the new rules for business entertaining, conferences, trade shows, and travel?

Whether you're a new player in the working world or a veteran of the workplace, Business Etiquette For Dummies will clear up confusions about the complexities of social interactions in modern business. It doesn't matter where you work or whom you work for, by displaying proper business etiquette you can give your career a boost and grow both professionally and personally.

Business Etiquette For Dummies will get you acquainted with the etiquette of today's business, and help you build relationships and avoid potentially embarrassing situations. From dealing with the challenges of e-mail to entertaining foreign clients, this friendly guide will walk you through the new rules of business etiquette and show you why they are so important. You'll also discover how to:

Become a positive part of your office environment Deal with difficult people and ethical dilemmas Avoid business entertainment no-no's Survive conferences and trade shows Take inventory of your wardrobe Handle cyber communications smoothly Send all the right signals with your body language Navigate today's multicultural workplace Recognize and handle common conversational faux pas Times have changed drastically during the past few decades, and social and business niceties aren't nearly as pervasive or clearly defined as they used to be. If you want to find out how good manners can help you succeed in your professional life, Business Etiquette For Dummies can show you the way.

Author Notes

Sue Fox is the author of Etiquette For Dummies , runs Etiquette Survival, a well-known etiquette training company, and is also president of Ethologie, Inc.

Perrin Cunningham is CEO of Ethologie, Inc.

Table of Contents

Part I Conducting Yourself with Care
Chapter 1 Good Manners Are for Company -- Your Company!
Chapter 2 Moving Gracefully in the Business World
Chapter 3 Working in a Diverse Environment
Chapter 4 Creating Business Style and Cultivating
Part II Opening Doors to Communication
Chapter 5 Meeting and Greeting
Chapter 6 Making Conversation
Chapter 7 Minding Your Telephone Manners
Chapter 8 Having the ""Write"" Stuff
Chapter 9 Navigating the New Cyber-Rules
Part III Overcoming the