Cover image for The art of strategic planning for information technology
Title:
The art of strategic planning for information technology
Author:
Boar, Bernard H., 1947-
Personal Author:
Edition:
Second edition.
Publication Information:
New York : Wiley, [2001]

©2001
Physical Description:
xvi, 343 pages : illustrations ; 24 cm
Language:
English
ISBN:
9780471376552
Format :
Book

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Call Number
Material Type
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Status
Central Library HD30.28 .B63 2001 Adult Non-Fiction Central Closed Stacks
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Summary

Summary

A revision of the bestselling book that shows IT departments how to take on new challenges
As technology becomes more mainstream and accessible, companies must develop new ways to use their IT resources in order to compete. In this extensive revision, IT expert Bernard Boar provides a methodology that shows readers how to use IT as a competitive business asset. He tackles the latest challenges facing IT departments over the next several years, including how to devise a complete strategy to make the department more effective and how to choose the best strategy framework for a company. Boar also shows how technologies like e-commerce, data warehousing, architectures, and Java can be used to make a business more competitive.


Author Notes

BERNARD BOAR is Vice President for Strategic Solutions at RCG Information Technology where he implements and teaches the strategy discussed in his books. A frequent speaker at conferences and lectures, he consults about his methodology all over the world. Boar is also the author of Constructing Blueprints for Enterprise IT Architectures, Strategic Thinking for Information Technology, and Practical Steps for Aligning Information Technology with Business Strategies (all from Wiley).


Table of Contents

Forewordp. xi
Acknowledgmentsp. xv
Chapter 1 Strategic Planning for Information Technologyp. 1
Business Models and Information Technologyp. 3
Business Modelsp. 5
Driving Forces in the Marketplacep. 6
Business Definitionp. 8
Competitive Advantagesp. 9
Moneyp. 10
Information Technology and Business Modelsp. 10
Hyper-Competition, the Information Age, and Strategic Paradoxp. 13
Hyper-Competitionp. 14
Examples of Hyper-Competitive Marketsp. 20
Strategic Paradoxp. 23
The Information Age and Strategic Paradoxp. 26
A Remarkable Challengep. 30
Strategic Thinkingp. 30
Information Technology Strategy Methodologyp. 34
Benefitsp. 37
Completenessp. 37
Integrationp. 37
Analytically Basedp. 38
Participatoryp. 39
Quality Focusedp. 39
Book Overviewp. 40
Chapter 2 Managing IT for Competitive Advantagep. 40
Chapter 3 Assessmentp. 40
Chapter 4 Strategyp. 40
Chapter 5 Executionp. 41
Chapter 6 Quality Controlp. 41
Chapter 7 Administrationp. 41
Chapter 8 Epiloguep. 41
Conclusionp. 42
Notesp. 42
Chapter 2 Managing IT for Competitive Advantagep. 43
Understanding IT Architecture Strategicallyp. 46
IT Architecture as the Basis of a Strategic Response to Hyper-Competitionp. 50
The Strategic Logic of IT Architecturep. 52
Conclusionp. 56
Understanding Data Warehousing Strategicallyp. 58
A Data Architecture Perspective of Data Warehousingp. 61
Data Architecture Choicesp. 63
Data Warehousing and Strategic Thinkingp. 68
Data Warehousing as a Rising-Tide Strategyp. 69
Data Warehousing and Strategic Paradoxp. 70
Data Warehousing and Maneuverabilityp. 74
Conclusionp. 76
Understanding E-Commerce Strategically: The Dawn of IT Fightingp. 77
Advantage and E-Commercep. 79
Process and E-Commercep. 80
Hyper-Competition and E-Commercep. 82
Conclusionp. 84
Information Technology Substitution and Diffusion: A Primer for the IT Executivep. 84
Technology Substitution and Diffusion Theoryp. 86
What Is a Product?p. 88
"S" Curvesp. 89
The Defender and Attackerp. 91
The Paradox of Unit Salesp. 93
Know-How Curvesp. 94
Thrashingp. 95
Paradoxp. 96
Summaryp. 97
An "S" Curve Analysis of Javap. 97
Summaryp. 100
Course of Actionp. 101
Conclusionp. 101
Commitment in Information Technology Strategyp. 102
Commitment Planningp. 103
Types of Commitmentp. 104
Commitment Designp. 105
Step 1 A Technology Planp. 106
Step 2 Barrier Analysisp. 107
Step 3 Political Groups Segmentationp. 107
Step 4 Commitment Mapp. 108
Step 5 Root Cause Analysisp. 108
Step 6 Commitment Action Designp. 110
Step 7 Document Commitment Objectives and Actionsp. 112
Step 8 Commitment Executionp. 112
Summaryp. 113
Conclusionp. 114
Breeder Strategyp. 115
The Problem and Opportunityp. 116
Breeding Strategyp. 118
Conclusionp. 123
IT Strategy as Structurep. 125
Basic and Alternative Organizational Designsp. 127
The Macro Problem of IT Organizational Structurep. 127
The Micro Problem of IT Organizational Designp. 130
The Problems with Traditional IT Organizational Designsp. 134
Proposed Solutionp. 135
Conclusionp. 139
Strategic Implicationsp. 140
Chapter 3 Assessmentp. 143
Business Scope and Alignmentp. 145
Business Scopep. 146
Alignmentp. 150
Summaryp. 155
Directives and Assumptionsp. 155
Positionp. 159
Financial Positionp. 161
Market Positionp. 161
Core Competencyp. 164
Capabilitiesp. 167
Human Resource Positionp. 170
IT Positionp. 172
Strategic Progressp. 173
Five Force Modelp. 173
Supplier Positionp. 178
Internal Business/IT Economyp. 179
Product/Service Positionp. 181
Need/Functionp. 182
Function/Technologyp. 183
Technology/Technology Life Cyclep. 184
Product Positionp. 184
Key Buying Factorsp. 185
Customer Satisfactionp. 186
Technology Life Cycle/Competitive Positionp. 187
Competitive Position/Market Sharep. 188
Competitive Position/Market Growthp. 188
Competitive Position/Product Life Cyclep. 189
Product/Resourcep. 189
Product Replacementp. 189
Product Financial History and Forecastp. 190
Summaryp. 191
Situational Analysisp. 192
Strength/Weakness/Opportunity/Threat Analysisp. 193
Critical Success Factorsp. 194
Root Cause Analysisp. 195
Matrix Analysisp. 196
Technology Forecastingp. 198
Multivariate Analysis Methodsp. 199
"S" Curve Technology Modelsp. 199
Delphi Techniquep. 201
Scenariosp. 201
Theory/Hypothesisp. 203
New Product Positionp. 208
Future Product Positionp. 208
Product Development Costp. 209
Probability of Successp. 209
First-Year Market Share and Growthp. 210
Millennial Perspectivep. 210
Value Chain Analysisp. 211
Benchmarkingp. 215
Competitor Analysisp. 217
Pivot Position Analysisp. 219
Summaryp. 221
Conclusionsp. 222
Summaryp. 223
Notesp. 226
Chapter 4 Strategyp. 227
Strategy Statementsp. 229
Future Business Scope and Positionsp. 230
Objectives and Goalsp. 232
Objective Settingp. 232
Objective Relationshipsp. 233
Standing Objectivesp. 234
Contingency Planp. 234
Setting Goalsp. 235
Summaryp. 235
Strategic Movesp. 236
Elementsp. 236
Tacticsp. 238
Formulationp. 240
Formulap. 240
Analytical Methodsp. 240
Organization Structurep. 248
Summaryp. 253
Change Management Planp. 254
Frozen Mental Modelsp. 254
Methods for Dealing with Changep. 256
Organization Politicsp. 259
Heritagep. 261
Other Barriersp. 262
Change Plan Structurep. 263
Summaryp. 264
Commitment Planp. 264
Summaryp. 265
Notesp. 267
Chapter 5 Executionp. 269
Execution Successp. 270
Implementation Programs and Projectsp. 271
Monitoring, Learning, and Vigilancep. 272
Summaryp. 276
Chapter 6 Quality Controlp. 281
Logical Relationship Checksp. 282
Conclusion/Objective Checkp. 283
Objectives/Strategic Move Checkp. 283
Completeness Checksp. 286
Strategic Areas Checkp. 286
Business P's Checkp. 286
7 "S" Checkp. 287
Strategic Intent (Vision) Checkp. 287
Time-Line Checkp. 288
Directives/Assumptions Checkp. 288
Key Findings Checkp. 289
Correctness Checksp. 290
Devil's Advocacyp. 290
Expert Reviewp. 290
External Perspectives Checkp. 291
Simulationsp. 291
Valuation Checkp. 292
Conclusionp. 293
Summaryp. 293
Chapter 7 Administrationp. 295
Strategic Planning Method Critiquep. 295
The Playersp. 297
Other Playersp. 299
Data Collectionp. 300
Calendar of Eventsp. 301
Extendibility and Process Linkagep. 302
Deliverablesp. 302
IT and Strategic Planningp. 304
Communicationp. 306
Summaryp. 307
Chapter 8 Epiloguep. 309
Appendix A Aphorisms of Strategyp. 313
Advantagep. 314
Alignmentp. 314
Alliancesp. 314
Assessmentp. 314
Benchmarkingp. 315
Changep. 315
Commitmentp. 315
Competitionp. 316
Executionp. 316
Foresightp. 316
Leadershipp. 317
Learningp. 317
Maneuverabilityp. 317
Market Researchp. 317
Organization Designp. 317
Outsourcingp. 318
Planningp. 318
Positioningp. 318
Qualityp. 318
Strategistp. 319
Strategyp. 319
Successp. 319
Surprisep. 319
Visionp. 320
Appendix B Glossaryp. 321
Appendix C Customer Satisfaction Measurementsp. 327
Indexp. 331

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